After filling my car, at the counter, I was told the price and put down my credit card on the counter. They had a portable card reader but it was facing the cashier.
The cashier puts my card in to the reader, presses some buttons, and hands me the reader with it on the 'enter pin' screen. There wasn't an amount visible.
I immediately think that's a bit odd because I should put the card in myself (particularly now), and I don't know what messages he saw when he was pressing buttons. I felt a gut instinct something wasn't right.
I say to the guy "I'm going to take my card out and start again".
The guy gets very annoyed with me. I forget exactly what he said. He took back the machine and asked for my card. I said I wanted to put the card in myself.
It turned into a standoff, him saying "just give me the card", me refusing to. Eventually he gave in and gave me the machine and I did it the way I wanted, but with him grumbling and tutting me the whole time. There was a screen asking if the amount was correct, I don't know what would have happened if I'd pressed 'no'.
Was I being unreasonable? Is there a scam where they change the amount and the customer doesn't see when they enter their PIN?
It was a national chain petrol station.
Please or to access all these features
Please
or
to access all these features
AIBU?
Row in the petrol station
143 replies
BishBashBosch · 29/10/2020 11:54
OP posts:
Am I being unreasonable?
569 votes. Final results.
POLL
You are being unreasonable
19%
You are NOT being unreasonable
81%
Newsletters you might like
Polyxena ·
29/10/2020 12:22
This reply has been deleted
Message withdrawn at poster's request.
Please create an account
To comment on this thread you need to create a Mumsnet account.