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To return a dress i will wash

(156 Posts)
SugarUpyum Tue 30-Jun-20 15:04:26

Hi,
I bought a dress from a well-known clothes shop in my usual size.
Ofcourse with the virus rules, we cant try clothes on so I bought it yesterday.
I tried it on this morning and it fits me terribly - much too big on the shoulders and very bulky.

However, I took it off after i tried it on and noticed it had a lipstick stain (very small but noticeable)
What do i do?
Do i wash it?

It cost £40 so dont fancy keeping an ill-fitted dress for that price

OP’s posts: |
Dinosforall Tue 30-Jun-20 15:06:01

Baby wipe? How can you wash it and keep the tags on?

DelphiniumBlue Tue 30-Jun-20 15:06:43

Do you mean it's your lipstick? Or could it have come like that?

PurpleDaisies Tue 30-Jun-20 15:07:00

Was the lipstick stain from you? If not just return it. No need to wash.

SugarUpyum Tue 30-Jun-20 15:08:07

Yes it must have been from me since I didnt notice it before confused I will get a babywipe on it

OP’s posts: |
SugarUpyum Tue 30-Jun-20 15:08:44

I usually try clothes on in store so havent really returned clothes before

OP’s posts: |
SugarUpyum Tue 30-Jun-20 15:09:06

It's a button up beige denim dress

OP’s posts: |
Gulabjamoon Tue 30-Jun-20 15:17:58

I hate it when I try on clothes and the previous shopper has left foundation or lipstick on the clothes.

You should really have tried on without make-up especially as you’re at home.

However, you can return it, as it has tags on the shop won’t say anything.

TerrapinStation Tue 30-Jun-20 15:19:48

You can't send back clothes you've washed [shocked]

OldGreyBoots Tue 30-Jun-20 15:20:25

Last year I bought a dress from John Lewis that came with blood stains. If you can get the lipstick off, good, but I imagine you'd get the refund regardless!

GiggyThePomeranian Tue 30-Jun-20 15:21:53

If they pay the slightest amount of attention they'll know you've washed it and can refuse to accept the return.

However, you can return it, as it has tags on the shop won’t say anything.
Not necessarily, I wouldn't accept it back if I noticed lipstick or foundation. It has to be returned in a resellable condition.

CurtainsOpen Tue 30-Jun-20 15:25:40

Just send it back, no one gives a fuck

alexdgr8 Tue 30-Jun-20 15:26:35

you have damaged the goods.
you have no right to a refund.
donate the dress to a charity/ food bank and be grateful that you only have this problem to think about from the virus.
rather than how to plan a distanced funeral for example.
what have you lost really. £40. it's nothing.
you won't make that mistake again.
don't live your life by trying to be a cheat. don't waste your life.

atimetobealive Tue 30-Jun-20 15:27:30

Send the dress back.

Honestly no one gives a shit

cultkid Tue 30-Jun-20 15:31:02

@alexdgr8
£40 is a lot of money don't be rude

Sizedoesmatter Tue 30-Jun-20 15:31:32

alexdgr8

you have damaged the goods.
you have no right to a refund.
donate the dress to a charity/ food bank and be grateful that you only have this problem to think about from the virus.
rather than how to plan a distanced funeral for example.
what have you lost really. £40. it's nothing.
you won't make that mistake again.
don't live your life by trying to be a cheat. don't waste your life.

Jesus, relax. She asked a simple question, is there any need for the dramatics? Some people on here are so weird 🙄

Bring it back op, they probably won't even notice, you won't know unless you try 🤷‍♀️

PuppyMonkey Tue 30-Jun-20 15:32:23

Lol at alex grin

So, excuse my ignorance OP, but is the idea when you go shopping in this new post apocalyptic period that you don’t try clothes on in store? You have to take them home and can exchange if unsuitable?

If so, you can take it back surely?

cultkid Tue 30-Jun-20 15:33:35

I would return it with the lipstick on they can steam it

Standrewsschool Tue 30-Jun-20 15:35:02

If you damaged it, you can’t return it.

DieSchottin93 Tue 30-Jun-20 15:37:08

@PuppyMonkey most stores are keeping their changing rooms closed for the time being. So unless you're like that woman in the other thread who the OP saw taking her clothes off and trying on the dress outside the store confused you can't really try anything on before purchasing it sad

JinglingHellsBells Tue 30-Jun-20 15:37:31

can't believe some comments shock

If you buy online which I do 99% of the time, the return forms tell you to return the item unworn in a saleable condition.

so if it's covered in make up or has a mark you risk having your refund withheld.

It's that simple.

Cannot get my head round anyone thinking you would wash it and then return.

Allywill Tue 30-Jun-20 15:38:30

Surely it’s should be just the same as if you had tried it on in the shop. It doesn’t fit - you wouldn’t have bought it even if you did get lipstick on it while trying it on - they would not have forced you to buy it would they? So return it. It is not our fault we can no longer try stuff on in shops. That’s what I think anyway.

JinglingHellsBells Tue 30-Jun-20 15:40:08

and the same applies to returning to a shop.

they might examine it when you return it and query any marks. Or they might not. Depends on how fussy they are.

Surely people know this stuff?

Rafflesway Tue 30-Jun-20 15:42:05

As pp said, baby wipe or make up wipe will bring it straight off!

Of course you can return it! Pleased someone is happy to just throw £40 away like it’s nothing. 🙄

JinglingHellsBells Tue 30-Jun-20 15:43:29

@Allywill it's not the same at all. when you buy something you enter into a contract with the shop and they are not obliged legally to give a refund, it's an act of good will , unless the item is faulty.

that is very different from trying on in a shop and leaving it behind.

Obviously everyone should be careful not to soil clothes.
some of the posher shops used to put a scarf in changing rooms to cover your face when trying on clothes to avoid soiling with make up.

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