I bought a pair of shoes from a company - they advertised the shoes as my size (only one of the item exists) but they have arrived and are 3 sizes bigger.
I paid for these plus £8 postage.
I can get a refund but they will not refund postage or the cost of me to return the item - is this fair / allowed?
Surely because they made the mistake I shouldn't be out of pocket?
Please or to access all these features
Please
or
to access all these features
AIBU?
To expect postage to be refunded?
17 replies
janetsgarden · 25/06/2020 12:32
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.