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To think it’s a bit shit not to be able to use gift cards online.

(37 Posts)
Sexnotgender Wed 17-Jun-20 14:55:45

One of our friends very kindly gave us a gift card for Clark’s to buy our sons first shoes when he was born.

He’s now 16 months and just started walking properly so looking to get him some shoes- trying to work out what size he is is a whole other issue!

Checked my gift card and you can ONLY use them in store.

OP’s posts: |
FunkyBrownie Wed 17-Jun-20 15:27:20

Boots are the same - I was completely surprised

Sexnotgender Wed 17-Jun-20 15:28:18

I’ve got boots gift cards that need used too😏

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RainbowFlowers Wed 17-Jun-20 15:31:10

Yes!! Asda is the same.

dancemom Wed 17-Jun-20 15:32:57

And Victoria's Secret which has gone into administration! I have a £100 gift card, the day after I got it we went into lockdown and now I won't get to use it at all 😫

Redwinestillfine Wed 17-Jun-20 15:33:12

It's so annoying. If it's money off, it's money off. I'm sure it's designed to make it difficult for people to make use of but not very good customer service.

PumpkinP Wed 17-Jun-20 15:34:50

It’s annoying isn’t it, I have vouchers that can’t be used online and I can’t see why all it would need to be is a code you put it so why not allow people to use it online!

Sexnotgender Wed 17-Jun-20 15:34:57

That’s rubbish Dancemom🙁

I rarely give gift cards as gifts as I always worry about the retailer going into administration.

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icedaisy Wed 17-Jun-20 15:39:04

Weird OP. Our local Clarks, by local I mean 40 miles has just announced closure. So I just went online and saw this.

Now I have a gift card and the nearest store is about 80 miles away.

UncleShady Wed 17-Jun-20 15:40:52

Even better - I have 4 One4all cards - yeah, £40 to spend online! Nah - you cannot combine them, you can only use them for 4 x £10 purchases online.

Sexnotgender Wed 17-Jun-20 15:45:43

icedaisy our local one has just gone too.

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Rainbowchampagne Wed 17-Jun-20 15:57:05

@UncleShady Oh no! I bought some ages ago for my SIL and they lady at the post office messed up and basically split them across two cards, I didn’t think it would matter. Poor SIL! She’s been too polite to say anything

BarbaraofSeville Wed 17-Jun-20 15:57:34

I had a one for all card that I used in a shop, are there different types UncleShady?

Soubriquet Wed 17-Jun-20 15:58:56

Yeah that’s shit

Gift cards are only decent gift cards if you can spend them online AND in stores

Though I would want the shoes to be properly fitted before purchasing so maybe the Clarks one isn’t so bad

UncleShady Wed 17-Jun-20 16:07:26

The All for One cards in the shop work - last time j took a stash into WHSmiths and they did some magic and I used 3 in one go to pay for something. But online? Nope. You can't use more than 1 card in a transaction.

demeego96 Wed 17-Jun-20 16:10:33

Hi OP, not sure if you have tried, but if you give their Headoffice Or care line a call They may be able to transfer the gift card into an E-voucher for you? Worth a go x

Shinebright72 Wed 17-Jun-20 16:20:31

Clark’s must be out of touch. Most places accept online vouchers

modgepodge Wed 17-Jun-20 16:42:06

One4all are useless. I had 2 or 3 totalling over £100 and I wanted to put them towards an iPad in Debenhams, which I could get a bit cheaper on amazon but couldn’t use the gift cards. Couldn’t use all 3, so I bought the iPad on amazon instead. No wonder high street shops are struggling. I could have used 3 Debenhams gift cards apparently But not One4all. You also can’t use them as part purchase online - I wanted swimwear out of season, so it wasn’t available in store, and my gift cards didn’t cover the total value so I couldn’t use them.

I don’t mind vouchers but I’d never buy ine4all after my experience with them. It’s also crazy and where is selling ones which can’t be used at all online.

SerenDippitty Wed 17-Jun-20 16:47:24

I have a Boots card and it annoys me that they won't let you use your points towards something that costs more than your points value (and pay the rest obviously).

icansmellburningleaves Wed 17-Jun-20 16:50:28

What a precious gift. It’s ridiculous you can’t use them online.

ButDoUAvocado Wed 17-Jun-20 16:52:08

One4All are a bloody swizz.
DD got one for Christmas but asked me for the cash instead and I could have the gift card so I looked at John Lewis for some bits. I had to make the total exactly £30 and the stuff I wanted was £29.25. Couldn’t go under £30 as then I would have had to pay a fee for click and collect which puts it over £30 and you can’t use the card as part payment so spent ages trying to find something for 75p.

Ditzyduck Wed 17-Jun-20 16:55:57

Be careful with those one4all cards , they take small amounts off you if you don't use them . Its about 80p a month or something.

You could buy somethings from a store with them then take the items back and they will give you a refund onto their own store gift card so you would have the amount all in one go to spend on one item ?

I work for a retailer and lots of people come into spend them and we can't tell how much is on them on our tills but the customer will always check and say something small has been took off the one4all giftcards coz they haven't used them .

FleurDaxeny Wed 17-Jun-20 17:01:41

Sounds ridiculous. They'll probably argue that they haven't the system to administrate the cards online, but that would be nonsense.

Gift cards often end up as a bit of a con unless you use them straight away (if that's even possible?. Couldn't you sell yours to a friend or family member who has a clarks nearby and would use them?

pilates Wed 17-Jun-20 17:02:57

Agree very annoying

WhatInFreshHell Wed 17-Jun-20 17:06:08

As a PP mentioned, If you contact the company's HO or Customer Services team they'll be able to amalgamate the gift cards for you, at least that solves one problem. They could probably issue the amalgamated card in the form of an eVoucher.

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