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Has amazon ever sent you hotel chocolat as an apology?

(75 Posts)
Christmascookiesmmmm Mon 25-May-20 15:03:08

Just trying to solve a mystery!
It’s my birthday in a few days and I got a lovely box of hotel chocolat chocolates (the H box) with no note saying who from through the post, from amazon.. naturally I assumed someone had surprised me with a lovely thoughtful gift since we’re in lockdown, but I’ve asked a few people who I thought it might be and it’s none of them.. so I wondered if amazon send out chocolates by way of an apology?! I recently returned a faulty laptop and they took a month to give a £800 refund and the customer service chat was appalling - they kept saying they'd escalated it but then no refund.. so wondering if it was them trying to make amends 😆
On the dispatch note it does say ‘we hope you enjoy your gift, we hope to see you again at’ . Is this something they do?!
Hate that I don’t know who it’s from and can’t thank them!

OP’s posts: |
ScarfLadysBag Mon 25-May-20 15:03:58

I very much doubt it. It will be from a friend or family member - that message is when someone sends something as a gift.

MuddlingThrough1724 Mon 25-May-20 15:15:24

Yeah, Amazon don't send apology gifts. They also won't tell you who sent a gift if there's no information in the parcel.

Xenia Mon 25-May-20 15:18:34

I don't think. Also sending someone chocolates during covid 19 times is a bit like killing them! Surely the last thing we need is chocolates given how many people are over weight.

Sharpandshineyteeth Mon 25-May-20 15:20:52

5 years ago I had a massive bunch of flowers from Barclays for a complaint I made. From interflora or something.

Sharpandshineyteeth Mon 25-May-20 15:21:19

Sending chocolates is like killing someone!!! Get a fucking grip

PrincessSarene Mon 25-May-20 15:21:54

My packing slips say that when I’ve received gifts from other people via Amazon. Not all orders let you include a personalised message, so the chances are it’s from someone you know but they didn’t/couldn’t include a note.

seekingwaxwings Mon 25-May-20 15:23:13

Ooh a secret admirer OP!

Mnthrowaway20202 Mon 25-May-20 15:23:29

Might have been ordered from amazon but amazon themselves certainly weren’t the gift giver. The company didn’t personally give you a gift.

IhateBoswell Mon 25-May-20 15:24:34

Death by chocolate. I've heard it all now.

Ellmau Mon 25-May-20 15:25:10

Was it definitely addressed to you?

SoupDragon Mon 25-May-20 15:26:46

Also sending someone chocolates during covid 19 times is a bit like killing them!


TwoZeroTwoZero Mon 25-May-20 15:26:48

sending someone chocolates during covid 19 times is a bit like killing them! Surely the last thing we need is chocolates given how many people are over weight. hmmconfused

EveryoneLoves09876 Mon 25-May-20 15:27:20

Amazon have been crap at including the gift message lately. Might be from hotel chocolat themselves!

knittingaddict Mon 25-May-20 15:27:26

Death by chocolate. I've heard it all now.

Sounds like a lovely way to go.

Wish someone would send me a box of Hotel Chocolat.

EveryoneLoves09876 Mon 25-May-20 15:27:44

Ps I'm jealous

Sparklesocks Mon 25-May-20 15:27:51

Any chance you have one of those amazon wish lists OP and someone bought them off there?

And no sending someone chocolates at the moment is not the same as killing them. Absolutely no need for such hysterics..

ScarfLadysBag Mon 25-May-20 15:27:58

Any would-be murderers are welcome to send me some free chocolates.

dorapie Mon 25-May-20 15:28:17

@PrincessSarene has it - I sent my cousin Hotel Chocolat through Amazon and was really miffed when I realised they don't have an option to add a personalised message.

You've just not found your mystery admirer yet! wink

makingmyway10 Mon 25-May-20 15:28:38

I had a big box of Hotel Chocolat chocs from BMW once as the air con in my brand new car broke 2 weeks after I got it during one of the hottest heat waves we haves had! They took a week to fix it but returned the car with the big box of chocolates ( luckily the air con was working or it would have been messy! smile

UnaCorda Mon 25-May-20 15:29:46

Surely the last thing we need is chocolates given how many people are over weight.

Speak for yourself. Some of us are quite capable of eating chocolate and maintaining a healthy weight, even during a pandemic.

YouTheCat Mon 25-May-20 15:30:52

We got some Hotel Chocolat goodies last week. We bought a mystery box for £25 which had well over £50 worth of chocolate in it. Happy days. grin

OllyBJolly Mon 25-May-20 15:34:00

Surely the last thing we need is chocolates given how many people are over weight

Not all of us are overeating! DH and I have both lost weight and would love a mystery box of chocolates- or a bag of crisps. if anyone wants my address

I did get an unexpected parcel of easter eggs from Hotel Chocolat as an apology for missing an Easter gift delivery slot. The egg was delivered a few days late, we got three chocolate eggs to the house for free, and the invoice for the original order was cancelled. Also received a personal email from the owner. Very impressive customer service - I hadn't complained just enquired about the delivery.

Inandoutthedustybluebells Mon 25-May-20 15:39:01

I have sent three people Hotel Chocolat gifts in the last month or so - all of the recipients said they arrived without a card and they had no idea who they had come from. These were ordered through the Hotel Chocolat website, but the personalised message never materialised at all.

starray Mon 25-May-20 15:45:47

The message isn't obvious. I think it is hidden in the outer packaging....

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