My feed
Premium

Please
or
to access all these features

AIBU?

Morrisons deliveries - ??

39 replies

RusticaRubra · 21/05/2020 17:16

Sorry but posting here for traffic.

I have been trying to get a delivery slot for my 84 year old dad who is 300 miles away from me. He is not shielding but still, I don't want him going out as he has a bad knee and lives in a Coronavirus hot spot.

Am I missing something with their slots. They are 3 days slots, then next 3 days and nothing beyond this. Never a slot available. Bloody frustrating.

Is there some kind of secret like they come available at 12 midnight or something?

OP posts:
Report

Am I being unreasonable?

10 votes. Final results.

POLL
You are being unreasonable
40%
You are NOT being unreasonable
60%
vanillandhoney · 21/05/2020 17:24

They seem to appear totally at random.

Every time I look there are slots available but I suppose it must differ depending on area.

Report
SunflowerSeedsForever · 21/05/2020 17:26

Have you tried contacting them?

Here the co-op is on deliveroo?

Report
ivykaty44 · 21/05/2020 17:31

Ok
Phone his local council and ask them how to get him registered as a vulnerable person - he is due to age

Then once registered with them you should be able to get priority slots for home delivery

I direct messaged sainsbury on Twitter and they rang me eventually- now I can get some slots but even now it’s tricky and I email head office

Try messaging Morrison’s on Twitter to see if you can get help

Report
IndecentFeminist · 21/05/2020 17:31

I can see weeks ahead when I look, what does your screen look like?

Report
IndecentFeminist · 21/05/2020 17:31

And does he drive? Their click and collect is very good.

Report
Sexnotgender · 21/05/2020 17:32

Morrison’s slots come on at 6am.

Report
JacobReesMogadishu · 21/05/2020 17:35

Do they prioritise people with a delivery pass? I have a pass and can always see slots, not sure if there are just lots of my slots in my area for all though?

Report
Sexnotgender · 21/05/2020 17:38

Plenty slots in my area. I stopped using them and switched to Asda though as I really struggled to get basics like onions, fruit etc. Seriously one week their online shop had NO fruit available.

Report
Roselilly36 · 21/05/2020 17:39

Have a look at Morrison’s food boxes, they are pretty good, could be good for your Dad. Until you can get a priority delivery slot with the supermarket.

Report
Secrets123 · 21/05/2020 17:41

Can you try Tesco etc? I can almost always get one with Asda too

Report
Roselilly36 · 21/05/2020 17:42

@Sexnotgender I totally agree, I have switched to Asda too, much more choice & better subs etc

Report
Zeitgei5t · 21/05/2020 17:43

Have you clicked on the calendar button to see all available slots? I think the main screen just shows next 3 days then there's a button which says calendar above this. Plenty in my area but you need to book two weeks in advance.

Report
TheGreatWave · 21/05/2020 17:46

When I go on it tells me when the next available slot in the area is, but it is usually a couple of weeks in advance.

Report
fairislecable · 21/05/2020 17:48

I have a vulnerable and shielding 85 year old neighbour it took many phone calls and emails to get him on any deliveries, after 4 weeks he received a free box of food from the local council.
Once that happened he became eligible for deliveries from Tesco and Sainsbury’s.

However, when he refused the further free food box he was removed from the vulnerable lists!

Much phoning ensued.

Report
Igottastartthinkingbee · 21/05/2020 17:50

I had a nightmare getting a delivery slot for the first 6-7 weeks of lockdown. But the last couple of weeks have suddenly become much easier. I don’t know if I’ve been put on some sort of priority regular customer type list or they’ve increased their delivery capacity. The food boxes are meant to be very good and delivery of these is usual much easier than a normal shop delivery

Report
scoobyd2 · 21/05/2020 17:50

I read somewhere Morrisons let delivery pass/priority customers see something like 3 weeks ahead, everyone else can just see 3 days. As per a pp try Asda, they show 2 weeks ahead and seem to add the next slots at 10pm. As well as the boxes, some Morrisons now do a selection of groceries same day via Deliveroo, but only certain stores and you have to be within 2.5 miles.

Report
Megatron · 21/05/2020 17:51

They're bloody impossible to get - I got one about 6 weeks ago and haven't managed since. I've given up.

Report
slartibarti · 21/05/2020 17:52

IMO Morrisons has been the easiest right from the start of lockdown.
My 94 year old grandmother has no problem getting slots with Morrisons, she orders every 1-2 weeks. She isn't registered as vulnerable or shielding, not sure if they know her age but if they do perhaps that's the reason.

Report
LipstickTaserrr · 21/05/2020 17:52

I couldn't access my account so I made a new one and it showed 3 days only with no availability. At the exact same time my mum's account was showing multiple slots for every day two weeks ahead and she isn't on any registered lists for priorty.

Report
Sparklingplasters · 21/05/2020 17:54

Have you tried Iceland?

Report
PickUpAPickUpAPenguin · 21/05/2020 17:55

Have you tried other supermarkets? I think Tesco is the supermarket with the most slots.

Also have you registered him with the supermarkets as elderly/Vulnerable?

Report
Allmyeye · 21/05/2020 17:58

I see exactly the same as you OP. While I’m waiting it usually says limited slots available but I only ever see three days and there are no slots. I’ve stopped trying.

Report

Newsletters you might like

Discover Exclusive Savings!

Sign up to our Money Saver newsletter now and receive exclusive deals and hot tips on where to find the biggest online bargains, tailored just for Mumsnetters.

Log in to update your newsletter preferences.

You've subscribed!

Parent-Approved Gems Await!

Subscribe to our weekly Swears By newsletter and receive handpicked recommendations for parents, by parents, every Sunday.

Log in to update your newsletter preferences.

You've subscribed!

Toomuchtrouble4me · 21/05/2020 17:59

i find that with Sainsburys - they can only do next day.

Report
ToothFairyNemesis · 21/05/2020 18:02

@
@RusticaRubraYou can only register with Sainsbury’s if you are elderly . Everywhere else you have to be shielding.
Have you tried this op ?
Morrisons Customer Services team have set up a dedicated elderly and vulnerable phone line for those customers to place an order over the phone.

They can place an order from a selection of 45 essential groceries for doorstep delivery.

The order is then matched to a local store who picks the order and delivers it directly to the customer the following day.

If you have friends or family in need of this help and are unable to shop in store, please ask them to call 0345 611 6111 and select option 5 to place an order for Doorstep delivery.

The order will take 24 hours to process, and payment will be taken through a contactless card by the delivery driver. No contact with the driver will be made and the machine will be placed on a wall etc for people to put their cards into.

This service is available 8-4pm Mon-Friday excluding bank holidays.

Milk 2 pints
butter
eggs
cheese
bread
bananas
oranges /tangerines /clementines
apples
grapes
potatoes
broccoli
carrots
tomatoes
lettuce
cucumber
chicken breast fillets
unsmoked bacon
sausages

Tinned corn beef
Beef mince
pasta
beef oxo cubes
beef gravy granules
ready salted crisps multipack
cornflakes
custard creams
tin chopped tomatoes
tomato soup
marmalade
self raising flour
sugar
tea

Coffee
diet lemonade
Diet Coke
frozen chips
frozen scampi
frozen peas
cottage pie ready meal
lasagna ready meal
toilet roll
kitchen roll
Ariel liquid
bleach

Report
cornish009 · 21/05/2020 18:06

I am shielding so should get priority slots, and have been trying to understand the logic of delivery slots, when they are put on etc. And although I have been able to work out the other supermarkets routine, Morrisons remain a mystery. It just seems totally random. Someone said they come online at 6am but don't know if that is all areas, it doesn't seem to be the case here.

However when I have been able to get one (and this of course may be only the local shop) but the range available is VERY limited, and substitutions are common. For instance the only meat I could order was beef or chicken, no lamb or pork, and last week the only vegetables were carrots or chopped broccoli. However, the Morrisons Food boxes are usually available for the next day, and useful in an emergency.

Good luck.

Report
Please create an account

To comment on this thread you need to create a Mumsnet account.