I ordered a sofa set a few weeks before lockdown from a national chain of shops.
I paid a large deposit with delivery promised in June. Since the lockdown understandably, there has been no progression with my order. I have received two generic ‘sorry for the delay emails’.
I emailed the customer service dept today who fobbed me off again with a generic ‘we can’t give you an update at this time’.
I understand that we are in unprecedented times and that we must keep people safe but I’m worried about my deposit.
WIBU to ask for a refund of my deposit?
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Please
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AIBU?
To want a refund?
21 replies
Confuzzled123 · 15/05/2020 16:52
OP posts:
Am I being unreasonable?
53 votes. Final results.
POLL
You are being unreasonable
64%
You are NOT being unreasonable
36%
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