Had a family booked with Jet2 for May of this year - then the virus struck!!
I was wondering how we would get any of the money paid back. We received an initial email saying that holidays would be affected and that they would contact travellers in departure date order. So I waited.
Ten days ago - out of the blue - I received a cancellation invoice and then - 2 days ago I check my credit card balance to see that the full amount had been repaid. Deposit, full balance of holiday and the amount paid for reserving seat - all paid back to my credit card.
No hassle, no fuss, no long hours spent on the phone - just paid back in full.
At a time now when that money can be put to better use, I was just very grateful to Jet2 for doing all of that with no hassle whatsoever.
As soon as travel restrictions are lifted I shall be going back to Jet2 to book my next holiday.
Thank you!!
Please or to access all these features
Please
or
to access all these features
AIBU?
JET2 HOLIDAYS
75 replies
Danmelad · 06/05/2020 10:29
OP posts:
Am I being unreasonable?
35 votes. Final results.
POLL
You are being unreasonable
11%
You are NOT being unreasonable
89%
Don’t want to miss threads like this?
Weekly
Sign up to our weekly round up and get all the best threads sent straight to your inbox!
Log in to update your newsletter preferences.
You've subscribed!
Please create an account
To comment on this thread you need to create a Mumsnet account.