I'll try and explain exactly what happened so that I can get a true picture as to whether IABU or not! This may be completely normal.
Last week I went to a new hairdresser (because she has just opened in our village and we have never had one before- much more convenient too). I had a full head of highlights and a trim. At the end she said that my roots hadn't lifted as well as the rest of my hair (which had had previous highlights) and that they were still quite 'warm' (her words). She then said see what it looks like over the next couple of days, and if you aren't happy come back. Her exact words. I paid £70 which is on the higher end of average for down here- I normally pay £60.
My roots were quite gingery after a couple of days and there was a noticeable difference between them and the rest of my hair, so I made another appointment. Totally not her fault as I understand that it's not an exact science.
Went to my second appointment today. She redid the highlights on the roots but they still didn't lift, so she put a toner on to blend it all in. The colour wasn't what I had originally asked for but I thought hey ho, at least it all matches now. I decided to buy some fancy conditioner and went to the till.
She charged me £70 again!!! It wasn't a mistake as we had been chatting the whole time about the previous visit. I stupidly paid because we live in a small village and I would bump into her constantly and also two other people I knew were in the salon at the time. I was also being a wuss.
I'm thinking of going back tomorrow to ask for my money back. AIBU?
Please or to access all these features
Please
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AIBU?
To think I shouldn't have had to pay the hairdresser twice?
142 replies
Peachypips78 · 21/11/2019 19:30
OP posts:
Nomorepies ·
21/11/2019 20:08
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