With Christmas coming I decided to check my points balance and notice that someone else used £50 worth of vouchers in a shop miles and miles away in September . More points have been taken since 2018 (one lot in Wales!!) but I'd be happy just to sort out the most recent one.
My own fault for not checking it more frequently , but I wondered if this has happened to anyone else and what were the outcomes?
What I found on the internet didn't feel me with confidence as it seems it happened to a lot of people starting around the same time and very few have had refunds.
The line I needed was shut tonight so sent them an email and will ring tomorrow after work. I've changed my passwords and preferences and hopefully this will stop further theft, I will also request new cards.
Really stressed about tomorrow and quite pissed off at myself that I saved them for nearly 2 years and all that I have to show for it is £15 with a month to go until Christmas.
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49 replies
WhiskeyLullaby · 13/11/2019 21:27
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