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To Be Fuming With This Pharmacy!

(84 Posts)
NemoIsLost Wed 21-Aug-19 16:18:34

I get my prescription sent electronically from my GP to Tesco pharmacy.
Almost every time there is a problem, either it's not ready when they say or theres only 1 box instead of 2 but today they surpassed themselves!
I went to collect it and after alot of faffing they said I had already collected it!
Well I havnt, they showed me the form signed for by me under 'exempt for contraception.
A. It's not a contraception!
B. It's not my signature!
The pharmacist got involved and said he doesn't know what's wrong and will investigate, but I still.have no tablets.
I need these tablets to live seizure free.
I'm so angry with them. The pharmacist is trying to get me a box by tonight. I told him I would be interested to know what's happened as someone has forged my signature and more worryingly someone may have the wrong medication!
Surely this is a serious incident for them?!

LittleMissMe99 Thu 22-Aug-19 11:13:26

My husband changed from our local boots pharmacy for similar reasons. He's a type 1 diabetic. He NEEDS insulin and can't risk it being messed about. We have no trouble with our new pharmacy

NemoIsLost Thu 22-Aug-19 11:14:40

Tbh he didn't say they were the drugs that the person took home, but seeing as they were struggling to find me one box by close of play and I suddenly has 2 boxes available I assumed they were the 'original' drugs.

britnay Thu 22-Aug-19 11:26:46

I would check if I were you. They could get in serious trouble for doing that.

Writersblock2 Thu 22-Aug-19 11:29:40

Just wanted to throw in - I have meds for seizures too and they won’t actually let me submit for new meds until I’m less than a week out from being without any.

Hairyheadphones Thu 22-Aug-19 11:36:11

I once collected some antibiotics for one of my children from a Tesco pharmacy. As I was walking away I looked at the bag and noticed that the name was not my child’s. They hadn’t checked the details and had given me the wrong persons drugs. When I handed it back the lady was so angry with me, she did find the right drugs and then make the proper checks.
A children’s hospital made a very expensive mistake. My DS was changing medication and was supposed to get 10 days worth (about half a box) of old medication and then three months of new medication. We waited nearly three hours for the drugs, took the bag and left. When I was on the train home I saw that they had prescribed ten boxes of the old drug rather than ten days! At £70 a box that was a very expensive mistake!

NemoIsLost Thu 22-Aug-19 12:23:52

britnay I am going to check, although I won't actually know if they are telling the truth or not....hmm

k1233 Thu 22-Aug-19 12:28:56

Not related to an incorrect dispensing but pharmacy related. I used to get painkillers, vet prescribed, for my dog from the chemist. Used a different chemist one day and the person behind the counter read the name "Samson Brown (canine)" and goes, is canine his nickname? I just looked at her quite perplexed and said canine means dog...

theorchidwhisperer Thu 22-Aug-19 14:10:05

@EnlightenedOwl. You have this, I do the same. Frustrating but necessary.

NemoIsLost Thu 22-Aug-19 16:35:53

K123 omg that's hilarious, you couldn't make it up!!

Enlightened owl will seriously consider going back to paper scripts, it's just more hassle as I work in a different town so it's all time consuming

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