DD bought her first car last summer very happy with the car and not actually had many issues. DD was pulled over the other week for a random stop and discovered her V5 hadn’t been changed after 6 months of owning the car (she contacted the dealer the next morning and they’re sorting it) then last night her tyre went and when someone came out to replace it we realised she’s been sold the car with no locking lug nut meaning it’s cost even more to get the tyre fixed. I told her to get a receipt so she could take it to the dealers when she’s home (away with friends for a long weekend atm). She’s phoned the dealers this morning who have told her that because it is on the system that it was in the drivers side door there’s nothing they will do (everything that was in the car when she picked it up is in a bag in the boot and it’s definitely not in there) also because it’s outisde 30 days they won’t replace it for her either.
It’s cost nearly £200 to get the tyre changed because of this issue and we are a bit lost on what to do.
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AIBU?
To tell DD to go to car dealer and complain
36 replies
ashvivienne · 04/04/2019 14:08
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