Talk

Advanced search

AIBU to expect a modicum of manners from customer facing staff..

(82 Posts)
user1474894224 Wed 27-Mar-19 09:20:36

A simple please and thank you are all that's required. I feel the same in some places. I get even more annoyed when they don't tell you the price.

boringlyboring Wed 27-Mar-19 09:19:02

It’s not about the price though is it, it’s just common courtesy which seems to be lacking these days.

InfiniteSheldon Wed 27-Mar-19 09:18:57

I always apologise for interrupting in those circumstances

Prequelle Wed 27-Mar-19 09:18:33

I find this happens at our local Tesco petrol station too. I stand there checking my fob watch as I wait for them to finish slagging their co-worker off.

Buster72 Wed 27-Mar-19 09:16:36

You spent 2.58 in a shop and expect the minimum wage staff to give a monkeys....it's a transaction you aren't the queen, move on

CountArthursgroupie Wed 27-Mar-19 09:03:40

You're not being oversensitive, they were damned rude. Enjoy your cava, and have somecake to go with it!

IchWill Tue 26-Mar-19 18:33:11

Right, tell me if I'm being oversensitive here. I might be, as I'm ovulating! 😅😂

I'm really annoyed with the "customer service" experienced in the Tesco petrol station about 30 minutes ago.

I walked in to buy a drink, after paying for my fuel at the pump. The two women on the till were deep in conversation as I walked up to the desk.

I was the only customer and as I walked to the till, I wasn't looked at, acknowledged, or greeted in any way shape or form and I then proceeded to stand there like a fucking lemon, waiting like I was invisible, while they finished gossiping.

Finally, they finished their conversation and one lady grabbed my drinks, again without acknowledgement, or a hello, scanned them and said "£2.58." (or whatever it was). No "please", she just said the price.

I gave my money and got a cursory "thanks", but no goodbye, they tuen went back to talking.

I think that this level of customer service is awful. I'm not expecting a friggin' red carpet and fanfares, but a hello, a please, maybe a smile and not being kept waiting while they chat away is surely the absolute minimum in polite exchange?

I worked at this Tesco when I was young and I did mystery shopping for a number of years, so know there will probably be an expectation by Tesco on how staff deal with the public.

I'm annoyed that it's annoyed me so much TBF. But I hate bad manners and lack of common courtesy towards others.

Right, I'm off for a cava.

Join the discussion

Registering is free, quick, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Get started »