Right, tell me if I'm being oversensitive here. I might be, as I'm ovulating! 😅😂
I'm really annoyed with the "customer service" experienced in the Tesco petrol station about 30 minutes ago.
I walked in to buy a drink, after paying for my fuel at the pump. The two women on the till were deep in conversation as I walked up to the desk.
I was the only customer and as I walked to the till, I wasn't looked at, acknowledged, or greeted in any way shape or form and I then proceeded to stand there like a fucking lemon, waiting like I was invisible, while they finished gossiping.
Finally, they finished their conversation and one lady grabbed my drinks, again without acknowledgement, or a hello, scanned them and said "£2.58." (or whatever it was). No "please", she just said the price.
I gave my money and got a cursory "thanks", but no goodbye, they tuen went back to talking.
I think that this level of customer service is awful. I'm not expecting a friggin' red carpet and fanfares, but a hello, a please, maybe a smile and not being kept waiting while they chat away is surely the absolute minimum in polite exchange?
I worked at this Tesco when I was young and I did mystery shopping for a number of years, so know there will probably be an expectation by Tesco on how staff deal with the public.
I'm annoyed that it's annoyed me so much TBF. But I hate bad manners and lack of common courtesy towards others.
Right, I'm off for a cava.
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AIBU?
AIBU to expect a modicum of manners from customer facing staff..
81 replies
IchWill · 26/03/2019 18:33
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