My mum is in her early 50s. She worked as a shorthand typist before I was born, and has had various jobs in retail while she raised her brood. Now we've all flown the nest, she's in a retail job she really hates, and the company she works for is in financial trouble, so it seems likely she'll need to get a new job soon.
She's totally burnt out on retail; the hours and the working conditions just make it too difficult for her. She suffers from chronic pain, and although she's never had a day off sick because of it (she's too stubborn) it does mean she's no longer very well suited to stacking shelves etc.
She has tonnes of experience in customer service, and in things like cash office duties, etc. She only did 2 O-Levels at school (English and commerce), but has loads of qualifications in typing, office applications, and she even has one of those CLAIT qualifications. She did also work as a childminder for several years, so has certificates in paediatric first aid, and a few other things.
She's applied for a couple of "nicer" call centre type jobs, but says she's hopeless at interviews. It's not surprising, given she hasn't really done competency-based interviews before - there is definitely an art to those.
I've helped her to make up a CV, but she also tends to sell herself massively short. I think she lacks confidence after not having a "real" job for so long.
So, Mumsnet - what kind of job could my lovely, hardworking, clever (but perhaps undereducated by some standards) mum do?
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35 replies
Firstbornunicorn · 21/02/2019 22:03
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