Genuine curiosity into how small businesses work. I went to a cafe with my mum and grandmother for coffee, and my grandmother wanted a cake and chose a vegan brownie. None of us are vegan but hey ho, very happy to try something new.
Grandmother took one bite and refused any more, mother tried some and same, I tried a bit thinking I wouldn’t want it to go to waste and oh my goodness it was not good. I have never known my grandmother to refuse a treat, and I’m pretty much the same, but it was not good and we left 95%.
I asked the waitress what was in it, she gave some half explanation, then I told her very politely that we didn’t find it very nice and wouldn’t have any more of it. She shrugged and walked off.
We paid, and it’s fine, not the end of the world, but I am genuinely curious if other people (especially those with experience in a similar business), is that what you’d expect if a customer didn’t like something?
Please or to access all these features
Please
or
to access all these features
AIBU?
AIBU to expect a refund/replacement?
94 replies
Valentinesschmalentines · 16/02/2019 20:29
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.