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AIBU?

Was I too generous?

51 replies

Crazyladee · 12/12/2018 21:26

I've been regularly going to the same beauty salon for the past 18 months. Every three weeks I have been going to have my eyebrows waxed and tinted. A youngish girl owns the salon and as I have been a regular for 18 months, we are very friendly with each other.

Two months ago, I made sure I had my appointment for Xmas (next Wednesday) booked in as the salon gets busy at this time of year.

Yesterday, I messaged the salon to say I'm sorry but I will have to cancel the brow appointment as the hospital had just been in touch to say they were able to offer me an outpatients appointment the same day as my brow appointment. A cancellation had come up. I apologised to the beautician and acknowledged that next week is a busy week but explained the hospital appointment was important to me.

I got a message soon after saying "okay, thanks for letting me know"

Feeling a bit guilty, and sensing that she may have been a bit miffed with me, I quickly replied offering to pay something towards the cost of my brows if she couldn't fill my appointment.

She replied "thank you, I will let you know if the appointment doesn't get filled"

I get that my appointment is during a busy week but I did give her a weeks notice to cancel. Was I being too generous in offering to pay or did I do the right thing?

OP posts:
Bambamber · 12/12/2018 21:28

You gave a weeks notice, I'm sure if it's as busy as you think, she will have no problem filling the appointment. I wouldn't have offered after giving a weeks notice

Drum2018 · 12/12/2018 21:31

I'd say she'll have no problem filling the slot at this time of year. Forget about it.

arethereanyleftatall · 12/12/2018 21:43

I think you did the right thing, and she did the right thing back. She probably will get it filled, then you'll pay nothing, and she'll be grateful that you offered. Win, win.

Mickeysminnie2 · 12/12/2018 21:48

You are way over thinking this. What way did you want her to respond?
A lot of salons will have a waiting list, I doubt she will have any difficulty filling the space.

HippoLatte · 12/12/2018 21:55

Don't dwell on this. You gave plenty of notice, she will get it filled and if not then it's still not your responsibility to pay anything as you gave notice.

Hwory · 12/12/2018 21:57

Seems strange that a girl can be a business owner 🤔

Atalune · 12/12/2018 21:59

She’s just being professional and probably very busy so not being effusive in her replies.

Don’t overthink it.

Roussette · 12/12/2018 22:04

She probably thought she was going to get a nice Christmas tip from you ... which she now won't!

Thehop · 12/12/2018 22:06

A weeks notice is loads in that industry, and certainly would t warrant paying any cancellation fee.

Loobyloo16 · 12/12/2018 22:13

If I was the salon owner I would have replied "there's no need to pay, you gave plenty of notice, hope to see you in the new year" or something like that.

Good business I would have thought.

Crazyladee · 12/12/2018 22:17

Hwory

Why does it seem strange? She rents a small shop. It's only a small business.

Yes maybe I am overthinking this.. I'll not mention it if she doesn't next time I see her.

OP posts:
Atalune · 12/12/2018 22:19

When I have cancelled in the past with my hairdresser I have overtipped next visit!

Crazyladee · 12/12/2018 22:20

*Loobyloo16
*
That was the kind of response I was expecting to be honest. I suppose I just wanted to offer, IYSWIM

OP posts:
FingerLickingGod · 12/12/2018 22:21

Girl or woman?

I wouldn’t have offered anything.

Makeupaddikt · 12/12/2018 22:24

I would have never offered to pay something if I had to give a weeks notice to cancel, however if it’s under 24 hours, then I always offer

ChasedByBees · 12/12/2018 22:29

With a week to go, I wouldn’t have offered and I don’t think she should charge you.

Dogstar78 · 12/12/2018 22:31

I run my own beauty business. Cancellation policies normally kick on at 48 or 24 hours. I doubt she'd be upset with a weeks notice. That is loads of time. She might have busy but a friendly message wouldn't have gone a miss. I certainly wouldn't give it another thought. If she is funny when with you when you see her you'll know you need a new brow tamer!

Chocolatecoffeeaddict · 12/12/2018 22:32

I wouldn't have offered to pay anything.

MutedUser · 12/12/2018 22:43

Why bother offering money for the missed appointment if you are going to be annoyed if she says yes ok pay me. Was it just to make yourself look good offering ?

Butterflycookie · 12/12/2018 22:45

Didn’t need to offer her any money. More than enough notice

DianaPrincessOfThemyscira · 12/12/2018 22:47

Is this something we're supposed to do now? Confused I've never ever offered to cover the cost of an appointment if I have to cancel. And I don't intend to start now but hadn't realised people did this!

So personally I wouldn't have done it but I can see why you did. I think as you're very regular and friendly then she should have replied like Looby suggests: "there's no need to pay, you gave plenty of notice, hope to see you in the new year"

BlackCatSleeping · 12/12/2018 22:48

I think you are way overthinking the whole thing and you were a bit bonkers to offer to pay.

You cancelled a week in advance That's absolutely fine.

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SnowyPaws5 · 12/12/2018 22:57

You're being bonkers OP. You could cancel the day before and not need to pay anything. Obviously cancelling the day before may be annoying for the owner but you don't need to pay.

Stop overthinking. If it's really as busy as you think it is, they'll probably get calls every day asking for cancellations and your slot will be filled.

pipstartpip · 12/12/2018 23:02

Every three weeks I have been going to have my eyebrows waxed and tinted

Why? What for? Who for?

Puzzled.

Is there something wrong with your eyebrows?

Elphie54 · 12/12/2018 23:03

So what is stopping her from filling the appointment and then telling you she didn’t? I never would have offered. A week is plenty of notice and if she is as busy as you say, she won’t have trouble filling the spot.

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