Today I scrutinised my mobile bill to discover that since June 2017 I have been billed £2.50 per week by EE fo services to a third party- Bouncegames.
Firstly I would like to stress I have never subscribed to this- I can't hand on heart promise my kids didn't click on a link but they rarely get access to my phone and June 7th 2017 was a work day/School Day so exceedingly unlikely.
I have once a month got an annoying text which came from Bouncegames it reads "U r subscribed to Bouncegames enjoy 24 hrs free (link) then pay £2.50/week. Text STOP to.....".
Initially I thought it a scam so deleted the messages and anyhow it reads it's "free" and then you get charged if you click the link. The messages got a bit annoying so I did text STOP (for 10p) but they kept coming.
So today I phoned up EE mightily pissed off and they said they couldn't help apparently it's in my "terms and conditions".
So AIBU at this total scam?
Surely the mobile phone companies should be doing more to protect their customers? I am willing to bet they take a cut of the profit from this immoral practice.
Anyone had success in getting money back off these crooks?
Please or to access all these features
Please
or
to access all these features
AIBU?
To think this is a total scam
34 replies
lyinginthesundrinkingbubbles · 19/08/2018 10:50
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.