Hi, Ive just had the maintenance guy from the company that does the maintenance on our rental property hang up on me. For no reason other than I dare to try and tell him that there is a problem with something which I guess he reads as he has no done his job properly.
He installed a new toilet seat as the last was slipping and cracked. The day the new one was installed I noticed it was also slipping and emailed them.No reply. Emailed again as it is getting worse. I get an email back saying it was ok when he checked it and they will come and look at it, but if it is damaged they will charge us. WTF.?? how did we do any damage. Bit accusatory.
Then I wanted the hems on curtains fixed. He said the curtains were dirty and greasy so he could not put backing tape on? Again WTF? they are not either of these and there is no reason they cannot be fixed. why dont they sew them anyway and actually they are too long to begin with so easy to get dust on bottom as they do. So he passed onto the LL that they are dirty and greasy. Ah they are not.
When I called to dispute this he gets very defensive and then says someone will attend and hang up. I have let the lettings manage but how I handle this ongoing? They have accused us of any things but dot follow through on charging us when I kick up a fuss. why - because their accusations are utter BS.
I kick up a fuss. They dont like it as I call them out.
Oh to handle these people. They are so unprofessinal.
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AIBU?
to think this is not acceptable?
111 replies
lill72 · 12/06/2018 16:33
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