DS8 is autistic, he is relatively high-functioning, attends a mainstream school with some adjustments made for him. He really really likes burgers from Byron's, so the family eats there a lot. On Sunday we went to their place in Greenwich, which is not our 'usual', but we've been there several times before. On arrival we saw customers being escorted upstairs and we asked if we could sit there too. We were refused on the grounds that they were closing upstairs soon and were shown a table downstairs. After we sat down DS complained about noise - music was very loud, people at the table next to us were practically shouting and the acoustics in the lower level is very different to the upstairs. So we asked the waiter if we could move upstairs promising to order quickly and eat before 7 when they needed to close (it was about 6.15). Flat no. DS by that time was covering his ears, squealing quietly and looking very distressed - we didn't bring his ear defenders which was very stupid of us, but we didn't expect to need them as we've been there many times begore. We wanted to leave, but DS refused because it is very difficult for an autistic brain to change plans like that and he really wanted the burger. I spoke to the manager and explained about autism, sensory issues and inflexible patterns. Basically, I begged. The manager refused quite aggressively. Then I saw DH, DS and DD leaving - DH somehow convinced DS to go. The manager looked very happy. Afterwards DS had a cry, we all went to GBK and had a pleasant meal. It was much quieter there. However, the experience left DS overstimulated and he had night terrors at night. He couldn't sleep and kept screaming. Today I am at work preparing for a very important presentation and I haven't had much sleep let alone being exhausted after everything.
AIBU to be really pissed off that the manager could not show a little kindness. I know nobody owes us anything but autism can be quite unpredictable and we had an unexpected meltdown where it was supposed to be a relaxing family meal.
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AIBU?
To think that Byron's could be a little kinder...
93 replies
Aika · 21/05/2018 13:26
OP posts:
kissthealderman ·
21/05/2018 13:59
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