Recently a large number of the local bus routes were scrapped by the large national company who runs them. It's all a bit of a mess. Some of the routes were reintroduced this week having been taken over by another company - not well known.
One of the routes is one I take with DNeice (18) a couple of times a week so grateful to have it back. She uses a wheelchair due to a genetic condition and until today we've never had a problem. Never fought for a space, I take DD on her reins so no buggy, everything has been fine.
Checked the new timetable and I collected DN from her house. Went to the stop. The bus that turned up was a very, very old style one. No ramp and a metal bannister in the middle of the steps on to the bus. So no physical way to accommodate a wheelchair. Even if by some miracle DN could get on there's no space for her chair, she simply can't use service safely. We stood there for a second and stared. I asked the driver if all of the fleet was the same. He said yes.
So DN and indeed anyone with a disability requiring a wheelchair will be unable to use the buses. It's 2018, I can't get my head around it. Had to scrap our plans. I've had a look online and it looks like they should provide accessible transport. Googled the company and it's run from a warehouse 30 miles away, phone number doesn't connect.
Are they allowed to do this?
Please or to access all these features
Please
or
to access all these features
AIBU?
To think this bus company is breaking the law?
25 replies
Goingalonenow · 20/04/2018 15:21
OP posts:
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