I recently hired a cleaner to do a good clean of the bathrooms and a general hoover and dust round. She seemed nice enough and I thought she seemed trustworthy so we agreed to start her.
We had nothing but problems from the get go... she couldn't work the hoover, couldn't work the steam mop (despite being shown both more than once), didn't move things out of the way to hoover or dust around and just seemed to find a new problem each week. One week, the bathrooms were ignored completely as she "forgot her gloves", despite being told they were our absolute number 1 priority and that she just had to ask for any cleaning materials she wanted/needed.
Anyway, after giving it three weeks in the hope she'd settle in and then receiving a particularly cheeky note after the last clean, we decided not to continue with her. My DH sent a polite and to the point message explaining that we won't need her anymore and can she please return our key.
She has just sent back an incredibly rude message insulting the cleanliness of our home! I'm absolutely fuming and having to really hold back sending a rude message in return, which i know is the wrong thing to do.
Aibu to ask if anyone can help with a well worded message to send in return explaining that the specific items she has complained about being dirty were actually things we were paying her to clean!
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AIBU?
Cheeky message from cleaner
147 replies
EllJ · 20/04/2018 11:30
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