This isn't for me it's for my sister but she asked me to post. She has a holiday booked for July with them. She's paid the majority of it off and still has till may to finish paying it off. However she received a call from Thomson (or whatever it's called now) and they said she couldn't stay at the hotel she had booked anymore and she could either pay £250pp (it's her and her friend going) to stay at another hotel or have a refund. Has anyone had this happened to them? Is it worth a complaint?
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To complain to Thomson/tui about this holiday situation.
47 replies
PrettyLittIeThing · 16/04/2018 13:53
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