I moved out of a property 3 weeks ago, the letting agent is saying he will not release the deposit until he has seen that all the final bills have been paid. The bills are all in my name. There are 3 bills, 2 have come back in credit to me. The remaining bill I had to chase up today and they have said they need to track it down.
In the meantime I emailed the letting agent and said he isn't actually allowed to do this according to Shelter and he's replied: "we always need to see closing accounts with the correct readings to cross reference."
If it matters, we were excellent tenants and left the property in a much better condition than we found it. At the yearly inspection the letting agent even said that to us.
AIBU? I'm starting to get very annoyed...
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AIBU?
Letting agent keeping deposit till all bills paid?
39 replies
messofajess · 16/04/2018 13:41
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