I picked up cake today for DC birthday party - looked gorgeous but it stunk of smoke! The house smelled too but I thought maybe the cake would be okay - but when I checked at home it really smelt strongly.
I messaged the lady and said I thought the cake was wonderful looking but I wouldn't eat it or serve it because of the smell of stale smoke and asked for a refund also said happy to return the cake to her.
She has apologised and said no one smoked around the cake, she said she would refund my money minus the deposit.
Now, I am okay with this because actually I feel sorry for her, clearly she doesn't know how bad her house smells and then in turn the cake. But really I feel she should have offered a full refund.
Aibu to think this? Every time I look at the cake I feel sorry for her and then doubt my thought that she was being unreasonable to, one sell a cake like that and two that she should have offered a full refund.
I am out of pocket because I have lost the deposit and had to go to a supermarket and buy another cake.
Seller sells through FB page and has five stars!
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AIBU?
To think a full refund should have been offered
303 replies
wowzawoo · 17/03/2018 16:28
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FreudianSlurp ·
17/03/2018 16:36
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17/03/2018 16:41
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17/03/2018 16:42
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17/03/2018 16:43
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17/03/2018 16:45
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