Our local supermarket has a click and collect service. Usual thing to do is to go to customer services and give them order details then return after doing shopping or wait til they go out the back and get it.
When I do this I return to customer services after shopping and queue again to pick up item after doing shop and it seems to the norm.
So today, already pissed off that there was no mac and cheese sauce jars in stock again! and knowing I would have to make it from scratch, I was in queue for customer services. There was a bit of a queue as the staff seemed to be dealing with complicated customer matters, so waited about 5 mins and a woman walked up from the other end of the queue area to an assistant that had just became free. I was next and she had called me down.
Queue jumper had returned to collect an order after her shop. Assistant started serving her and apologised to me so I said to the woman 'Oi, there's a queue here, can you get in it please'? She told me she'd already queued once and didn't want to wait again and I could mind my own business. I said it was my business as I'd been waiting and it was my turn so she told me to fuck off. It wasn't a hand it over and finished job, assistant had to check ID, fiddle with scanner, get signature etc.
Assistant said she had already queued to give the order details and that's why she'd just walked up. I said she should have directed her to the queue.
So was BU?
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AIBU?
To have told this woman to get in the queue?
73 replies
QueueEtiquetteDilemma · 14/02/2018 17:50
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