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Really angry, say something or over reacting?

(246 Posts)
aawcmon Mon 27-Nov-17 22:34:43

My DD has just started high school and is loving it so far. She has asthma which is well managed, but she always carries her blue inhaler just in case of emergencies. Today, she had a really bad attack for the 1st time in years. I got a phone call from school office saying can you come and collect your daughter, she's feeling a bit breathless. I arrive at school within 20 mins and was shocked to see the state she was in. She was struggling for breath and was crying. She didn't have any adults sitting with her, only her friend from class. Reception staff couldn't have been less interested if they'd tried, I received no background info to what could have triggered the attack. DD had taken her blue inhaler multiple times, but it did not help.... DD was in such a state, I phoned doctor's office who advised me to take her to A&E straight away. We ended up being in hospital most of the day on nebulisers, steroids, x-rays, and she will need on going checks this week as her lung capacity is still not ideal. I am so angry with the school, it was obvious just by looking at her that she was in distress and to leave her by herself, she was panicking and exacerbating the issue. Should I bring this up with school or leave it (DD doesn't want me to do anything as she's scared teachers won't like her as much if I complain)

MyKingdomForBrie Mon 27-Nov-17 22:36:26

Complain very loudly! That’s utterly shocking, asthma can be fatal, what on earth were they thinking. You need to complain so that their policy is brought out of the dark ages.

Chilver Mon 27-Nov-17 22:37:23

Absolutely bring it up!! And remind them that people die of asthma!!!

Perhaps don't go in all guns blazing but instead talk to them about updating their staff's knowledge of how to recognise and respond to asthma attacks - so in a collaborative 'did you know' way (whilst highlighting how serious it was in your daughter's case today!)

Butterymuffin Mon 27-Nov-17 22:37:34

I would bring it up, yes. She's at the lower end of their age range and severe asthma attacks can be fatal. It's possible that the office staff don't know that, and have the impression asthma is just superficial wheezing, in which case they need extra training.

kateclarke Mon 27-Nov-17 22:39:53

Def bring it up. Get the school nurse involved. She needs an asthma care plan, and all staff trained and aware of it.

MrMeSeeks Mon 27-Nov-17 22:41:27

Yes complain!

MrsAJ27 Mon 27-Nov-17 22:43:43

Definitely complain!

RandomMess Mon 27-Nov-17 22:44:22

Don't have asthma in my family and I know how dangerous it can be! What on earth were they thinking angry

Starlighter Mon 27-Nov-17 22:44:33

OMFG! Too shocked to find actual articulate useful words... fucking irresponsible stupid cruel idiots!! Complain. With bells on.

Hope your DD is ok flowers

user1471426611 Mon 27-Nov-17 22:45:13

I would raise this with the school for definite. I'm a teacher and asthmatic and have had attacks in school over the years
Im never left alone to recover, there is always a first aider with me even if i'm managing the attack with no problems.

SleepingStandingUp Mon 27-Nov-17 22:45:45

Yes. You were lucky but it could have been worse
Fancy leaving an 11 yo in that state uunderthr supervision of an 11 yo

Lupinhere37 Mon 27-Nov-17 22:46:02

Definitely complain. Whereas we can't expect school staff to deliver actual medical treatment , they should be able to recognise the obvious signs that a pupil is struggling to breathe. I would ask them to agree a plan with you, should this happen again. There should already be a plan though, as she won't be the only asthmatic in the school!
Asthma is a common problem unfortunately and there should be designated staff within the school who know how to respond appropriately to medical emergencies.
How frightening for your DD. I hope she feels better soon.

ItsAHardKn0ckLife1 Mon 27-Nov-17 22:46:26

Dear me, yes please complain!! How awful for your daughter sadflowers

DJBaggySmalls Mon 27-Nov-17 22:46:41

That was so irresponsible. Not only were they negligent, but they left another child to cope with her asthma attack. She should have been taken to hospital. I hope she's OK now.

aawcmon Mon 27-Nov-17 22:46:49

Thanks everyone. Ironically, they have all her care plan info as it was passed to them by primary school who also copied me in. Shocked that they can leave an obviously ill and distressed child by herself, my poor baby.

BenLui Mon 27-Nov-17 22:46:56

I hope your DD is feeling better now.

I’d be asking to see their risk assessments and standard operating procedures for dealing with asthma attacks.

Where was the school first aider?

LoniceraJaponica Mon 27-Nov-17 22:48:04

Definitely complain. DD's school doesn't have a sick room and I have been called to school a few times to pick her up, and she was just left sat in reception.

They need to have it drummed into them just how dangerous asthma is. A boy from DD's school died this summer from an asthma attack.

GreenTulips Mon 27-Nov-17 22:48:09

Similar thing happened to DS today - he text to say he'd forgotten his inhaler said I rang the office staff to find out if he needed it or just forgotten it

They rang his class so he had to walk to the office, alone, to collect and use his inhaler! I'll be on the phone tomorrow

scotchpie Mon 27-Nov-17 22:48:45

Please complain, this could of been fatal.

Hope your dd feels better soon.

AlexanderHamilton Mon 27-Nov-17 22:50:18

That is shocking. an ambulance should have been called if the inhaler wasn't working & she was getting worse.

People die of asthma.

aawcmon Mon 27-Nov-17 22:52:12

No first aider that I saw, no school nurse, not a teacher in sight, nothing. Just a "sign this book to say you've collected her", that seriously was it. She's ok now, got a fright and docs struggled to get her heart rate down which I'm told Is a side effect from the steroids. Lung capacity was about half normal level when she went in, the great NHS staff got that up a bit to a more respectable 2/3 which is still not ideal, but better.

Nightmanagerfan Mon 27-Nov-17 22:53:19

Why didn’t they call 999? I am asthmatic and am always advised to do so if having an attack that isn’t managed, so I would have thought more so for a child! Asthma UK are excellent and give amazing advice for schools. Call their helpline maybe before speaking to school as they may give you some good info to back up your complaint. Their website very sadly features stories of people who’ve died and the school would be as well to be reminded of how serious a condition asthma is. Makes me v angry to hear that on your daughter’s behalf.

mouseistrapped Mon 27-Nov-17 22:53:58

Absolutely complain that's terrible

Explain to your daughter it's the bigger picture and you need to "educate the educators" (!) to stop a a possible death from happening . Asthma must not be taken lightly. Do ensure
You CC the governors so it doesn't get swept under the carpet. I wonder if they are also epi pen trained??

aawcmon Mon 27-Nov-17 22:57:48

I think it was their attitude which really got me the most, they couldn't have cared less. Nightmanagerfan, I totally agree, they should have been phoning me to tell me they'd called an ambulance, not a faffy uninterested phone call with no urgency at all. Getting mad again just thinking about it.

RoseWhiteTips Mon 27-Nov-17 22:59:31

Definitely complain.

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