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To complain to Argos?

(6 Posts)
Curiousmary Wed 08-Nov-17 18:36:01

Paid for a wardrobe set to be delivered today, £7.95 for an all day slot and then received a text to say it will arrive between 3.30-5-30 yesterday evening, I rearranged my midwife app, got someone to pick my son up from school and yet it's still not here at 18:35??
Will complaining even get me anywhere? Anyone had anything similar ?

BritInUS1 Wed 08-Nov-17 18:37:26

Worth complaining, but I imagine they will just refund delivery charge

Scoleah Wed 08-Nov-17 18:45:39

This Happened to me, but mine didn’t turn up at all; apparently there was a mix up in the warehouse and it was out of stock but nobody thought to tell me, so left me waiting.
Rung up to complain, was told these things happen and I would get refunded. Wouldn’t give me anything as a Goodwill & got no apology either!
Prob best off slating contacting them via Social Media,

Saltandsauce Wed 08-Nov-17 18:47:48

I'd complain, but argos customer services are shocking, it probably won't get you anywhere. Good luck though!! Xx

missiondecision Wed 08-Nov-17 18:49:19

What do you think want ?? Delivery refund?
Ask them, worse case, they say no.

Curiousmary Wed 08-Nov-17 19:07:43

Item arrived at 18:50, driver said its worth complaining as its a regular occurrence, just phone them and got 10% back plus delivery refunded.

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