My daughter has let her house whilst she's working abroad. The area is 24/7 parking permits and she left quite a few for her tenants to use. Recently she found out that the permits had all been used up ( tenants have had to buy extra ones). She thought this was odd as neither tenant has a car so queried this. Apparently one of the tenants said that her " family" had helped her to move in and had stayed there for " a couple of weeks "!!! I am now concerned about the wear and tear on my daughters things ( as is she !).... almost all the furniture , cooker , washer/ dryer etc was brand new . Also , I don't know how things stand legally having " family " to stay for an extended period of time. My daughter expected the tenants to have the odd friend etc to stay at weekends but " several weeks " ??!! What do you think and should we be doing anything about it ?
It depends on the tenancy agreement (she did have one, right?). If there are limits specified on how many guests can stay and for how long then your daughter may have a case. If it's not mentioned, then there's little you can do. Tenants are allowed "fair wear and tear" on carpets, furniture etc. for the duration of the tenancy - at the end of it it will be up to your daughter and the tenants to reach an agreement as to whether such wear and tear has indeed been "fair", and make deductions from the deposit if necessary.
Or it could be that they are sub letting or having permenant extra family members living there. Nothing you can do tbh. If you do inspection they will just make sure that there are the correct number of beds on show - not that I have done that.
Unless they are over-occupying in breech of the tenancy agreement ( ie. It has become a hmo) there is little you can do. Wear and tear is normal for a rental and you/she need to become less personal about the decor and furnishings. Are periodic inspections within the agreement.
Yes LIZS periodic inspections are being done by the letting agent. Sounds like she will just have to " suck it up "and hope that there isn't excessive wear and tear. I did warn her about how she might feel if her home was damaged. It's not a " buy to let " . She just had the chance to work abroad for a year and thought this would be a good way to cover some of her mortgage.
If the tenants are sub-letting (which is not uncommon) it is possibly in violation of the rental agreement. It's fairly standard to include a prohibition on sub-letting for exactly the reasons OP mentions.
Have the lettings agent done a check to see if beds have been put in the other rooms, I’d be concerned that they needed more permits if she supplied a few - there could be a lot of people living there Which might invalidate her insurance