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Can I trust my cleaner?

(191 Posts)
Boffin90 Sun 05-Nov-17 11:14:07

Over the last 2 years there have been a couple of times I have overpaid my cleaner (one overpayment was an extra £50) into her account. This has occurred on occasions I have needed to pay multiple people for various things and made a few mix ups. My cleaner has never mentioned to me when this has happened. I have always made the discovery. I know she checks her account as if it hasn’t gone into her account by the next morning she messages me. (I have never been late with her payment, it’s always been her bank causing some delay on showing her side).
I will be setting up a standing order but it makes me wonder if I can trust her. An overpayment error does not mean you’re entitled to the extra money!
AIBU or would you feel uneasy that someone is not willing to confess you have given them too much?

streetlife70s Sun 05-Nov-17 11:19:36

I would get another cleaner if that were me. I can’t abide dishonesty. Messaging you when you’ve made an error in your favour but keeping quiet when it’s in hers demonstrates a lack of morals.
Not someone I’d want alone in my house to be honest.

ToesInWater Sun 05-Nov-17 11:21:00

Tbh I’m not sure why you haven’t just mentioned it to her when you realised it rather than using it as some kind of honesty test, especially if it has been your mistake.

Billben Sun 05-Nov-17 11:25:09

What is her usual response when you tell her about the overpayment?

MimsyFluff Sun 05-Nov-17 11:32:44

Maybe she thinks it's a bonus?

FreudianSlurp Sun 05-Nov-17 11:39:14

I think you can trust your cleaner, but I'm not sure she can trust you. Please don't make mistakes with people's wages, it's really not fair.

Dobopdidoo1 Sun 05-Nov-17 11:39:18

I was going to say the same mimsy.

When I give my cleaner a bonus I don’t mention it. However she does thank me. So yes, it is a bit odd that your cleaner doesn’t mention it at the time.

Alternatively could she have thought it was an advance payment?

Boffin90 Sun 05-Nov-17 11:40:03

When I have realised the mistake, I have mentioned it to her and explained that I mixed up her payment with someone else’s.
She just laughs and says she never noticed.
I would of thought nothing of it if she hadn’t messaged me the times her bank has delayed the payments showing in her account.

I will point out, these are genuine mistakes, not honesty tests!

Dobopdidoo1 Sun 05-Nov-17 11:40:54

Ah well if she says she didn’t notice then you know she’s lying.

Boffin90 Sun 05-Nov-17 11:42:53

Yes it’s arguable that she thinks it’s a bonus but I personally would question any overpayments to myself without presumption.
Why would she think an extra £50 is a bonus though?
Same again with an advanced payment? Surely common sense would prevail and an advanced payment would be discussed.

Justbookedasummmerholiday Sun 05-Nov-17 11:43:41

Cleaner here.
I only get bank statements every 3 months so I wouldn't have noticed extra cash tbh.
How is she dishonest because you messed up your payments?

Boffin90 Sun 05-Nov-17 11:44:53

It’s a tricky one. It doesn’t sit right with me but I have posted to see if it is something others would consider odd, not just me.

Boffin90 Sun 05-Nov-17 11:46:10

Just booked,
My response to that is she is accepting money she isn’t entitled to. If a bank or workplace over pays you it doesn’t make you entitled to it.

Justbookedasummmerholiday Sun 05-Nov-17 11:48:25

Maybe she thought you had just paid her extra? One of my customers decided to add an extra fiver, when I realised and mentioned it's she said she wanted to give me fuel money on top of wages.

Boffin90 Sun 05-Nov-17 11:49:22

Freudianslurp,
A very interesting statement. 2 mistakes in 2 years! I am human!

PaddysMarket Sun 05-Nov-17 11:50:12

I'm a cleaner and if someone overpaid me I'd message them and transfer the extra back. I feel bad that one client refuses his change and that's only £2 per week.

Heckneck Sun 05-Nov-17 11:51:00

Why not just ask for it back or pay less next time.

MsGameandWatching Sun 05-Nov-17 11:53:28

You're making her responsible for your mistakes. Don't make mistakes with other people's money.

timeforabrewnow Sun 05-Nov-17 11:56:28

Hmm - I'd be a bit more careful with payments and not be accusing someone of dubious morals because you made a mistake (not once, but twice).

Seems a bit rich

FreudianSlurp Sun 05-Nov-17 11:59:08

Boffin It's not about being human, it's about taking care with your cleaner's wages. I don't know why you didn't set up a SO, either before the first mistake or after it, but unless something else is going on the only reason you're giving for not trusting her is that you make mistakes.

I pay my cleaner monthly (her choice), so sometimes it's 4 weeks and sometimes it's 5, and I check and double check before making the bank transfer. I absolutely trust her though, so if there was a mistake that wouldn't be my go-to response.

Boffin90 Sun 05-Nov-17 12:04:35

Ok, 2 mistakes. One where I mixed her payment up with the gardeners payment and the second was around the anniversary of my sons death from Cancer.
Pardon me, but I challenge you not to have your head in the clouds at times!
Humans make mistakes. Mistakes occur!

I think the difference is when I discover mistakes either made by myself or to myself, I don’t keep my mouth closed. I fess up and apologise.

This lady is treated very well.
£60 for 5 hours work.
I double her pay at Xmas and Easter and buy birthday/Xmas presents for her and her children.... the point of this statement is that if she has a bonus there is always a note in a card thanking her and explaining the extra.

Perhaps I just think differently to others but an extra £50 I personally would mention and say “look you have put in an extra £50 this week, did you realise?”

This seems more about hammering me for 2 mistakes (never left the lady without her money)

FreudianSlurp Sun 05-Nov-17 12:07:02

Yours are mistakes, hers are dishonesty? Be as forgiving with her as you are with yourself.

Chewbecca Sun 05-Nov-17 12:08:46

I think it is a bit mean to doubt her honesty solely based on her not spotting your mistakes. Do you have any other reason to doubt her honesty?

It is quite feasible that she doesn't carefully check her statements or that the amounts are correct, maybe she just checks that each of her employers has made some sort of payment, rather than the value.

Dobopdidoo1 Sun 05-Nov-17 12:11:37

I think your getting a bit of a hard time here OP.

I also find it hard to believe that she wouldn’t have noticed £110 in her account instead of £60.

Raraolala Sun 05-Nov-17 12:13:35

Sometimes I head to cash machine and check my balance, if it's slightly higher than expected I just assume I didn't spend as much as I thought I had and smile. If it's less I'd run through in my head how much I thought it should be and check my online banking. It's easy to do! If it was a lot higher than I expected I'd probably check bank but £50 I wouldn't.

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