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To be annoyed at greedy people

(83 Posts)
Pickledonion24 Thu 19-Oct-17 22:12:57

Work in a shop we have tissue for wrapping delicate items and paper for any pictures. We also provide nice paper bags for free. These cost a bit being a small shop and having small Order quantities and no where to store a bigger order. I always wrap things well but I’m getting fed up of people asking for the price to be taken off each item then wrapped in tissue and separate bags as there gifts. If someone buys a big expensive item it’s never an issue they usally just ask for a bag I normally insist on wrapping it if I have time. But with the cheaper plastic gifts wooden ones tea towels anything under a fiver really. people then start demanding it to be wrapped well and individually bagged. Last week someone wrapped it themselves taking sheets and sheets of the paper while I was using the till to give her some change she didn’t ask either or give me time to do it myself. They normally say can you wrap it well it’s a gift or it’s traveling a long way home after my holiday. Isn’t that what wrapping paper is for and if traveling back to Scotland or Australia you would of thought of a way to provide its protection we are very generous with our packing using a good few sheets bubble wrap and paper but people always expect more. I will continue to grumble about it but will never stop them having extra bags and wrap due as I believe in good customer services. On a dead day if someone comes in for a last minute present and dosnt ask I will often wrap it really neatly take the price of and put it in a nice brown bag. As soon as I say the bags here are free they suddenly go from using there one in the bag or carrying it to wanting a million bags

Minidoghugs Thu 19-Oct-17 22:14:55

Charge a small fee for gift wrapping.

StickThatInYourPipe Thu 19-Oct-17 22:18:05

When I worked in a small gift shop we charged .50p for goft wrapping for all purchases under £50. Seemed to work well and encouraged people to spend the minimum

Pickledonion24 Thu 19-Oct-17 22:18:38

We don’t have the Time to offer it all the time busy summer we get ques. We would also have to start providing better wrap pluss in not sure my wrapping skills are good enogh to charge I can wrap picture books anything square easily. But I can’t gift wrap statues and big huge vases I’ve tried or round candles

AndrewJames Thu 19-Oct-17 22:22:15

You sound really petty and nobody is being "greedy". You have tissue paper and nice bags but are pissed off that people actually want them? Then don't have them!

Bluntness100 Thu 19-Oct-17 22:25:36

I’d also say charge but make it for when service is available.

And agree, some folks would take anything if it was free. Sigh.

Bambamber Thu 19-Oct-17 22:26:02

If it's not working well just don't do it

Escapepeas Thu 19-Oct-17 22:30:24

People are grabby shits. Our work gives away free cakes and chocolate every now and again and I see highly-paid professionals scooping up 10 chocolate bars as though they have never seen one in their life. It’s an utter embarrassment and so many people complained that they have limited it but you still see people begging for ‘oh five extra for my team’ then you see them stashing it in their bags.

I would charge them 50p for the extra wrapping.

Rufustherenegadereindeer1 Thu 19-Oct-17 22:32:04

We wrap our clothes in tissue

But are told not to wrap sale stuff

People do get shirty if we dont have jewellery bags...which we never do!!

MabelFurball Thu 19-Oct-17 22:32:08

Your shop is probably known as the nice place that wraps things and gives that extra bit of service. It probably makes you stand out as a more superior shop TBH.

user1471553758 Thu 19-Oct-17 22:34:24

Just put 50p or whatever you work the cost at on the items pre sale 🌝

Rhynswynd Thu 19-Oct-17 22:35:37

It is not petty.

You could limit the wrapping to delicate or expensive items outside of that a nominal fee. One bag per purchase or charge a small fee over that.

Customers can be real shits when it comes to something they think they are entitled to. I totally understand your frustration and as a small business you can not afford to bleed money on these items.

AndrewJames Thu 19-Oct-17 22:36:41

Customers can be real shits when it comes to something they think they are entitled to

Yeah, using a service that a shop offers them. The fuckers, how dare they?

expatinscotland Thu 19-Oct-17 22:40:10

Start charging. Customers can be pisstaking gits.

Rufustherenegadereindeer1 Thu 19-Oct-17 22:41:09

The shop doesn't offer it for all goods...andrew

Thats the point of the post

Gemini69 Thu 19-Oct-17 22:43:49

stop the facility... the end flowers

Oly5 Thu 19-Oct-17 22:44:15

I think you shouldn't offer the service, rather than blame the customer when they want it??
Bizarre

Jellycatspyjamas Thu 19-Oct-17 22:45:48

I love that travelling to Scotland and Australia seem comparable to each other #missingthepoint

StickThatInYourPipe Thu 19-Oct-17 22:49:18

The shop doesn't offer it for all goods...Andrew

Thats the point of the post

Really? I didn't get that at all!

Rufustherenegadereindeer1 Thu 19-Oct-17 22:52:56

tissue for wrapping delicate items and paper for any pictures

t with the cheaper plastic gifts wooden ones tea towels anything under a fiver really. people then start demanding

Happy to be wrong but i read it as tissue for delicates and pictures and free bag for everything else

missiondecision Thu 19-Oct-17 23:00:43

Just add an extra 50p or whatever on everything and say nowt. Don’t provide the wrapping and bags at cost basically,

pasturesgreen Thu 19-Oct-17 23:03:59

I think the way forward could be to limit wrapping to fragile items. Or start charging. People will invariably take the piss if you let them.

CrackedEgg Thu 19-Oct-17 23:05:50

I agree with the last post....add on a small charge to all your items....say 40p...that will cover the wrapping and then all you have to build in is the time element.

CorbynsBumFlannel Thu 19-Oct-17 23:08:36

Tbh if people are buying gifts from an independent small shop I'm not really surprised that they want them nicely presented/able to be transported without being broken.

ZippyCameBack Thu 19-Oct-17 23:08:51

You could try saying that only one bag per customer is free unless it is necessary due to the size/number of the items they buy. Things like paper bags can really add to your costs and it makes sense to limit how many you go through. Or you could have free ones of lesser quality but charge for something a bit smarter.
I do get it, some people lose all reason when they see "free" anything. I give away some things as part of my business, to make it easier to sell a particular item. Some of these things are given to me by the manufacturers and some I have to pay for or make myself. You do have to be clear about what is free and how much of it customers can expect.

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