Posting for advice for a friend.
Friend employed a painter and decorator to do the necessary in her 3-bed Semi. He quoted £3900 to do the job and asked for £2500 up front which they paid him.
He started the job, wallpapered the hall and one bedroom then disappeared. The job done in these two areas was less than satisfactory - ripped paper, damaged walls and broke a picture. Friend made numerous calls to the chap who advised he was on another job, he was fully booked and would get back to her when he could. Friend has other renovations and jobs to do that depend on the painter finishing his work and making way for the next workmen to come in.
Again more calls to painter, no response so friend goes to the painter's home address to speak to him face-to-face. She was upset and in tears and pleaded with him to finish their job before moving on to his other jobs. He promised he would return on Thursday (tomorrow) to finish the job.
Last night he goes to Friend's house saying he is upset that she went to his home address, he feels to vulnerable to return to her property to finish the job as her crying behaviour suggests she's mad and he doesn't feel safe in her house. He demanded the outstanding balance be paid to him.
He left. Friend spoke to the people who had originally recommended the Painter to her and they advised she go to his house and speak to him. Friend went to house, the painter called his FIL who is an ex-police officer who intimidated Friend by cautioning her and saying her would make a statement to the police with whatever she said. He then said the Painter would not demand the balance of the bill, would refund her £500 of the £2500 already paid and they would not go to the police if she "shut her mouth and told no-one what had happened".
Friend is very distressed and potentially out of pocket by £2000.
Is she being unreasonable to take this further? What's the best course of action?
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AIBU?
AIBU to seek advice-disagreemrnt with Painter Decorator
25 replies
Pulluptothebumper · 18/10/2017 08:27
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