Are my expectations of nursery unreasonable?

[FindTheLightSwitchDarren]

DD (nearly 3) has recently started nursery. It's called a nursery, but is more of a pre-school (I think, though my experience is limited, as she is my first dc). They accept children aged 2+ and offer free hours from 3.

DD has a key worker, who we met at the home visit, but since DD started there I have never seen the key worker at drop off and only seen her twice or maybe three times at pick up. This would be fine, except that I seem to see a lot of different staff members. If I ask them how her day was, they give a non-specific "fine". They're all very bright and breezy and DD seems happy enough at drop off and pick up. But, when I spoke to a teacher friend of mine, she seemed to think that a full handover is a requirement for early years.

Also, dd's behaviour has changed a little bit since she started. It's most likely not (entirely) to do with nursery (we're expecting another baby in a few months and dd is potty training), but it would still be helpful to know if anything has happened in the day which might be stressing her out / tiring her out.

I had to contact the nursery recently regarding a change to dd's days anyway, so I asked about the key worker and handover situation too. They were really good about it. They explained that the key worker is there during the day, but not usually there for drop off / pick up time (9ish and 5ish). They have also now started doing a proper handover at pick up, as I had asked about it. The key worker still isn't there for handover obviously, but someone else does it, which is fine.

I really just want to know if I'm being unreasonable to have mentioned this? Nobody else seems to mind the lack of handover, so I feel as if I am being U somehow. I think it's because dd's last nursery was really into charts, updates, handovers etc and I got loads of information from them. Posting here to get opinions from others.

Also, I keep thinking about another nursery / pre-school we looked round. I got a better vibe from it tbh, but there wasn't much in it and the current nursery is attached to the school DD will probably end up attending, so we decided to go with that. The deadline to apply for the other nursery is coming up and I want to be a bit more sure about the current one really. Possibly overthinking!

[MissionItsPossible]

To be honest from what you've described, if they had a problem with it they wouldn't have started doing what you requested if it was unreasonable so maybe they agreed with you?

[FindTheLightSwitchDarren]

Yes, they were very quick to change things a bit for me, which is great. Maybe it's just teething problems as she only started recently.

[Sirzy]

Pre school type nurseries don’t generally do a full handover. But you have asked for it so they are offering it which sounds pretty good to me!

[FindTheLightSwitchDarren]

They have been really good since I contacted them. I suppose we just need to adjust to the change.

There have been some little niggles which aren't a big deal, but I think it's just the thought that we could be stuck with it if the little niggles turn into big deals iyswim.