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To not accept this?

(39 Posts)
Liiinoo Fri 22-Sep-17 12:42:11

We have been waiting seven weeks to have a new hearth fitted. It took ages because the marble had to be custom cut. The company arrived today and I left the two men to get on with it. When they called me in to view the finished product the front and back pieces were completely different colours. The front piece was very similar to the sample (as seen in the photo) but the back was a totally different colour.

I had a long chat with their boss who assured me that the two pieces were cut from the same slab of marble and that colour variations were to be expected but I think this goes way beyond an acceptable colour variation.

The men have taken it away and I'm waiting to hear back from the boss and stonemason.

It is so annoying, I have a huge hole in my wall and until the hearth is fitted and everything made good I cannot get my new stove fitted. And winter is coming.

TheEmmaDilemma Fri 22-Sep-17 12:43:48

I wouldn't have been happy with that either. Yes you expect colour variations, but that's massive.

WineIsTheAnswer Fri 22-Sep-17 13:07:58

I wouldn't accept it. Those two are completely different colours, no way are they from the same bit of marble. Even if they were it doesn't make such an extreme colour and pattern variation acceptable.

Winteriscomingneedmorewood Fri 22-Sep-17 13:09:52

Someone is telling you porkies. .

crimsonlake Fri 22-Sep-17 13:32:42

Once the stove is fitted will it be noticeable ?

aaaaargghhhhelpme Fri 22-Sep-17 13:45:34

Ones white and the others a sort of beige

No way are they from the same piece. You accept variations...but that's not right

Hope it gets sorted asap

FizzyGreenWater Fri 22-Sep-17 14:08:08

That does not look like the same piece of marble.

teaandtoast Fri 22-Sep-17 14:09:39

A colour variation? 😂

WeAreEternal Fri 22-Sep-17 14:12:55

That's definitely not from the same piece of marble.
Well done for speaking up and refusing to accept that shoddy work.

peachgreen Fri 22-Sep-17 15:22:06

I don't even get why it needs to be two pieces!

Aquamarine1029 Fri 22-Sep-17 16:06:01

Cut from the same slab?! Not a chance! He must have been hoping that you're a fucking idiot.

Creampastry Fri 22-Sep-17 16:10:00

They have fucked up! No way is that the same!

BenLui Fri 22-Sep-17 16:12:06

I wouldn’t have accepted that either.

Allabitmuchisntit Fri 22-Sep-17 16:19:13

Why has it not all been cut as one piece? Why a seperate back piece?
But yeah, no way is that the same bit of marble. Ugh I hate getting tradesmen in because of faff like this.

gorygloria Fri 22-Sep-17 16:21:57

My dad worked with marble his whole life (admittedly, carrera) and he says those are not from the same slab.

Silverthorn Fri 22-Sep-17 16:24:03

I would expect one piece, no joins.

Allthebestnamesareused Fri 22-Sep-17 16:28:06

Surely they could template such a small area so it was all one slab. It looks like 2 other people's off cuts!

glitterlips1 Fri 22-Sep-17 16:34:25

Wouldn't accept this no. Looks like different pieces of marble and I wouldn't be happy with the join either.

MassDebate Fri 22-Sep-17 16:34:41

They are clearly different materials! The whole hearth should be one piece of stone though, any stonemasons would be able to template and cut that easily. They are clearly trying to con you with two separate pieces. Don't accept it!

MagicMoneyTree Fri 22-Sep-17 16:36:17

No fucking way are they from the same piece. He must think you're fucking stupid. Do make sure you put him straight on that! And query why there are two separate pieces anyway. If it's being custom cut, why can't it be one piece? Hope you get it sorted soon.

RainbowPastel Fri 22-Sep-17 16:37:02

They are talking bollocks there is no way that is from the same piece.

yamadori Fri 22-Sep-17 16:45:00

If they were supposed to be custom-cutting it, then they should have managed to cut the whole thing in a single shaped piece.

eddielizzard Fri 22-Sep-17 16:45:00

it should be one piece (misses the point)

HotelEuphoria Fri 22-Sep-17 16:45:06

They are taking the piss, probably thinking little woman would accept it.

If it was cut to order why wasn't it all cut as one piece? marble comes in bigger pieces than the front hearth bit.

5rivers7hills Fri 22-Sep-17 16:46:12

Here is no way that is from the same slab!!!!

Why isn't it all one piece anyway?

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