To not want to give my details?

[Jone123456]

In Holland & Barrett today buying a herbal remedy - get to the counter and the conversation goes like this:

Assistant: Have you got one of our cards?
Me: No, I don't want one thankyou
Assistant: But you get rewards and coupons! I'll just put your details in, it'll take one minute
Me: I'm in a rush I don't want one thanks
Assistant: But that doesn't make sense! You will SAVE MONEY. What's your address?
Me: I don't HAVE an address since I'm currently living in temporary housing and am technically homeless

(I was hoping not to have to explain that in front of a queue full of strangers)

This is not the first time in H&B either, every single time I buy something from there I get pestered to get a card, and the assistants then start giving me a big speech about saving money, etc. I DON'T WANT ONE! Even if I did why should I give out my personal details in front of a load of strangers?! AIBU?

[Itsnothingoriginal]

YANBU - H&B is not the only shop that does it!

At tills these days there is far too much sales pressure to give out your details, email address and hard sell on store cards.

[Rainybo]

YANBU I hate this too! I know they are just doing what is drummed into them though and they don't have any choice but to stick to the pitch. I always make sure I am smiley and polite and just say 'no thank you' repeatedly to everything they ask.

Do you have one of our cards?
No thank you

'Would you like one?
No thank you

'But you'll save money!'
No thank you

You don't want to save money?
No thank you

'What's your email address/ address'
No. Thank you.

[KingJoffreysRestingCuntface]

You need to either ignore the question or just shake your head.

It's a sales tactic to get you into conversation and then convince you.

Or say, 'no' and avoid eye contact. Kind of rude but they're ruder.

[ScarlettFreestone]

Say "no thank you" the first time and then say "I don't wish to discuss this further, I'm not going to change my mind"

[SheepyFun]

You have my sympathy OP, and I'm fortunate not to be homeless. There are shops I avoid where I can (Mothercare, I'm looking at you) because I dislike it so much.

[araiwa]

just make up obviously fake details

123 high street
tel 123456789
email [email protected]

[CauliflowerSqueeze]

Next time say no thanks and then say if she doesn't want your custom you will walk out and then will save ALL your money.

[Crikeyblimey]

I hate that most places I buy something (and top shop - for ds not me - are the worst). 'Can I have an email address to send your receipt?' 'No, I'll have that paper one you've just printed' every flaming time

[ImNotDancing]

i don't like all these suggested responses. There is no bloody need to be rude to the staff, they are doing their job and get bollocked if they don't ask. Just let them finish their sentence and if you dont want it then just smile and say no thank you.
no need to be rude, no need to have a go at them.

[ImNotDancing]

oh and by the way, the staff hate having to ask!

[Mysteriouscurle]

I know the staff have to ask but as with everything, one "no" should be sufficient

[SpongeBobJudgeyPants]

It's a pain OP, but I agree they are taken to the back of the shop and flogged they are in trouble if they don't ask. Depends how I feel. Sometimes it's a no, sometimes I claim not to understand t'wonders of internet and claim I don't have an email address. Fortunately I am old enough for this to be just about possible, and no one will carry on the argument debate at that point.

[ImNotDancing]

they are usually told to not accept the first no

[Aylish1993]

They get surveys in Holland and barrett so if they get less then so many % of people not signing up. They can end up with a written warning and a disciplinary, so as much as you hate they will hate it more.

[sodablackcurrant]

I always lie and say yes I have one but I haven't got it with me today.

Same mantra in every store that asks me.

[Butterymuffin]

I'm going to start just giving a made up set of details when asked this. I usually just say 'No thanks' firmly and am fine with doing this, but I don't want staff to suffer. Perhaps when 50% of all retailers' mailing lists are made up of Mickey Mouse, Miley Cyrus etc then they'll rethink the whole thing.

[Aridane]

i don't like all these suggested responses. There is no bloody need to be rude to the staff, they are doing their job and get bollocked if they don't ask. Just let them finish their sentence and if you dont want it then just smile and say no thank you.
no need to be rude, no need to have a go at them.

^
This

[KingJoffreysRestingCuntface]

If smiling and saying 'no thank you' worked then that's fine.

But they don't. They rabbit on at you until you're really annoyed. This benefits no one.

[SpongeBobJudgeyPants]

I agree Joffrey.

[ImNotDancing]

Butterymuffin They'll still suffer with that because then they'll get bollocked for a high bounceback rate

[AlternativeTentacle]

I have a stock response that I use every time

Assistant: Have you got one of our cards?
Me: No I don't have any loyalty cards any more after someone stole my wallet and I realised they are a complete waste of time'

By the time I've finished that, the transaction is usually over and they realise that they will be wasting their time.

[tellmewhen]

Currys recently refused to sell me a £20 pair of headphones unless I gave them my name, address and email address. The sales assistant tried to claim they had a new 'rule' that this was required for any purchase of £20 or more

Clearly utter bullocks since DP bought something more expensive than that at another till at exactly the same time.

I left without the headphones...

[Boring12]

YANBU op, I work in retail and have to do it. We would get into trouble if not. And we only get bonus if we sign nearly everyone up (so we barley get any as people say no). It's pants for everyone apart from the bosses who only look at sales and really don't care Ofcourse I don't pester though! Just ask once.

[Crikeyblimey]

Being thing saying 'no' to the question 'can I have an email address?' Is rude. What the fuck should I say? 'No thank you'? They don't ask me if I'd like to give them an email address, they say 'can I have'. No is a perfectly polite response.

[caffeinestream]

I have one of those jobs where I have to ask for information. There's a genuine reason - our products come up with a lifetime guarantee, so if you lose your receipt and want to return something/or it breaks/is faulty, you can only do so if your information is on our system. Otherwise, we have no proof you bought it from us (and not a charity shop or stole it) and can't help you.

Anyway, it's expensive stuff and most people sign up, but we are explicitly told not to push it if they say no. I don't mind people saying "oh, no thank you" or politely refusing, but I hate it when people respond to me really rudely. I'm just doing my job. I don't much like asking either, but if I got a mystery shopper, I'd be in a huge amount of trouble if I hadn't asked. So I have to ask, and I'll continue to ask because I don't want to get in trouble on the off-chance I'm mystery shopped.