2015 my under warranty Fridge Freezer started to play up. As it was over the Xmas period and peak tumble dryer gate they told me I had to wait two weeks for an engineer to look at it.
I pointed out it was definitely broken as it was smoking. And therefore somewhat dangerous. I unplugged it, and got rid. Losing the fridge and contents.
When I further complained they insisted I keep the fridge in situ in my kitchen for an engineer to look. End of.
They wouldn't accept photos, or any other solution. I told them it was a fire hazard and they STILL expected me to keep it in my home for two weeks if I wanted it repaired or replaced.
That was two years ago. Having seen there response to Grenfell and that they are only NOW suggesting people check their appliances I'm disgusted.
How many other people have dealt with Hotpointbeing unreasonable, I know when I mentioned this on here at the time loads of you had had issue with them.
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To think Hotpoint are shitheads
60 replies
HoneyDragon · 24/06/2017 09:53
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