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...or am I being a bitch?

(42 Posts)
pinotnoirismyjam Tue 30-May-17 00:54:04

Around Christmas we got new upstairs neighbours.

In that time our kitchen has flooded significantly three times, and we've had intermittent drips more frequently. We rent, so duly reported to our landlord, but the issue is that the tenants won't give us their landlord's details to confirm the problem has been fixed.

To date, we've had them do the following:

1) hide in the dark and not open the door when we're trying to report a recurrence of the leak.

2) claim they don't have their landlord's contact information, and when pressed, provide a contact number that leads us back to someone claiming to be the tenant.

3) have mysterious visitors who park across the driveway and block us in.

4) coinciding with the mystery visitors, have loud sex for over three hours (!) - female noises only - very audibly in the garden.

5) throw away food waste and non-recyclables in the recyle bin - we're in London, so we have green and black wheely bins - green for recycling. I duly moved the offending items.

6) Dump what appears to be around 6 pineapples' worth of skin and core loose into the black rubbish bin, resulting in flies and maggots thanks to the heat.

7) repeatedly buzz our flat to be let in because one of the occupants has "forgotten" their keys rather than buzzing their actual flat. I'm presuming someone upstairs is present to let them in otherwise buzzing us isn't much use!

All these issues, coupled with ridiculous amounts of banging/thumping on the floor (enough to shake the light fixtures) and endless small child screaming is driving me crazy!

So, after that essay, AIBU to investigate further to try to find their landlord's details and raise these issues with them? We've tried to address the flooding, to no avail, as well as the bin issues, but no improvement. I'm concerned that there's something going on upstairs that's not above board, hence their refusal to give us their landlord's contact details - every time we report the leak and ask for contact information they claim they've got a repairman coming the next day and say they need their landlord's permission to pass on their information. Our letting agent has tried too - no joy! My DP thinks I'm being over-zealous, but I'm fed up with taking annual leave to deal with leaks and absentee landlords!

PeaFaceMcgee Tue 30-May-17 01:02:28

Yanbu. You can pay £3 to get the property owner's address from e-LandRegistry. Takes minutes.

PeaFaceMcgee Tue 30-May-17 01:06:30

This is the link you need. Sounds like the tenant might be subletting, but you will manage to get hold of the owner anyway, which should help:

Stressedout10 Tue 30-May-17 01:07:10

I would, they sound horrible

Bunbunbunny Tue 30-May-17 01:08:34

Probably sub letting

CatsAndCandles Tue 30-May-17 01:11:15

Yanbu. Find that landlord!

avamiah Tue 30-May-17 01:15:57

Just call the police,don't even hesitate.
Who knows what's going on and to be honest after the tragedy that occurred in Manchester you must call the police.
Better safe than sorry .
Something isn't right .

Badweekjustgotworse Tue 30-May-17 01:26:23

Can you remember who the letting agent was when it was upnfor rent at Christmas? If you do hem maybe try contacting them to see if they can contact the owner?
Sounds awful, not sure why your dh think you're being over zealous!

emmyrose2000 Tue 30-May-17 02:05:35

Can't your landlord chase it up? Surely s/he would have ways of contacting other landlords, or at least finding out who the property is rented through?

misssmilla1 Tue 30-May-17 02:11:42

The land registry is only useful if the address for the landlord is NOT the address of the flat upstairs from you

I've had neighbor issues with a rented place next door (subleasing and multiple occupancy of a house, noise, crap with the bins etc) and have never been able to get the landlord to complain as his address was the property in question.

We drew a blank as the police, council etc just didn't want to know

UnicornSparkles1 Tue 30-May-17 02:12:03

YANBU. Do as Mcgee says.

I'd also be tempted to call the fire brigade next time your kitchen floods. Let them deal with gaining access to upstairs.

NotAnotherUserName5 Tue 30-May-17 02:15:36

Yanbu. I'm concerned about that small child you constantly hear screaming sad

esk1mo Tue 30-May-17 02:18:46

what on earth will the fire brigade do? its a leaking washing machine, phone a plumber and let the plumber bill them.

DixieFlatline Tue 30-May-17 02:20:14

Who knows what's going on and to be honest after the tragedy that occurred in Manchester you must call the police.

Sorry, what?

UnicornSparkles1 Tue 30-May-17 02:23:32

If water is coming into your home from a neighbour who you cannot contact/gain access to then the fire brigade will force access and turn off water and electricity supplies. Leaking water and electricity is a fire hazard.

My husband works for LFB.

HarrietKettleWasHere Tue 30-May-17 02:32:48

What's it got to do with what happened in Manchester, avamiah ??!!confused

ThumbWitchesAbroad Tue 30-May-17 02:37:04

No, you're not being a bitch and yes, you need to investigate/report it further. But good luck with getting anyone to take it seriously, although if you're concerned about the small child, I'd take it to Social Services.

Your own landlord should be more concerned themselves though - if the behaviour in the upstairs flat is adversely affecting your (the landlord's) flat, then he/she should be all over it, as they're footing the bill for repairs that are due to the above flat!

Needanewaura Tue 30-May-17 02:37:25

You are definitely not being a bitch. Water leaks are really upsetting - they damage your property and cause a lot of inconvenience.

Tbh, if anything you seem too reasonable. I'm not sure what you can do about it but would try to get landlords' details via registry as suggested. Thinking about it, and this doesn't help you, but there should be a compulsory registry of landlords really to address these kind of issues.

Any chance you could trace the previous tenants (e.g. do you know where they worked?, were they friends with other neighbours etc) and find out landlord's details that way?

Hope you get this sorted OP. flowers

ThumbWitchesAbroad Tue 30-May-17 02:37:52

I suppose avamiah is suggesting that it might be a terrorist cell up there...

DixieFlatline Tue 30-May-17 02:59:20

I have to say, I'm not the most up to speed with how terrorist cells operate, but if I were in one, I suspect there are a few things in the OP I would not be doing.

ThumbWitchesAbroad Tue 30-May-17 03:12:08

Absolutely - drawing attention to oneself in any way would be top of the "What NOT to do" list, surely!

SamoanSamosa Tue 30-May-17 03:37:45

Terrorists do generally love eating pineapples. That's a fact.

ThumbWitchesAbroad Tue 30-May-17 03:45:56


PotteringAlong Tue 30-May-17 04:03:30

If you rent why are you still there? The beauty of renting is that you can move away from such rubbish!

bloodymaria Tue 30-May-17 04:08:23

Who knows what's going on and to be honest after the tragedy that occurred in Manchester you must call the police.

That's a very odd thing to say!

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