I work in the 'care sector' and I am a trainer. Recently I have been giving First Aid basic response training and generally it's going very well. I give training on all aspects, CPR, drowning, scalds, heart attacks, recovery position etc (you get the picture) I emphasise that this isn't just for the people we care for, but for colleagues and family members (or anyone really that may need emergency first aid).
I always ask for participants to complete an evaluation form at the end and ask for constructive feedback. Most people rate it from good to excellent and point out what they liked best etc. I always read them and take any feedback on board and improve if anybody points any out anything they felt could be improved. The nurses who have done the courses have all said they felt it was a brilliant course.
One colleague however who also happens to be my office sharer has left what I consider quite a rude and unconstructive comment. Basically saying it was too much information for people when there are nurses in the building and they'd "expect them to do perform the first aid" the tone was very dismissive and these forms form part of my yearly appraisal for validation as a certified trainer. I spoke to a manager who read the comment who just said "how rude!"
Obviously First Aid can be a matter of life and death and I do include how to help children and babies as we may have them visiting the premises and I know a lots of staff, including this colleague have young children and babies.
AIBU to consider this as rude? Should I just ignore it? The person can be kind of control freak unapproachable? I am not sure how to deal with it. I tend to ask people if they have been less than happy with their training and use their comments to better my training but everyone else has said it's the best First Aid training they've ever had (not my words, theirs!)
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29 replies
Mumofyoungteenagers · 23/04/2017 18:00
OP posts:
ClemDanfango ·
23/04/2017 18:05
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Message withdrawn at poster's request.
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