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To not know why M&S have introduced a Sparks card that does nothing.

(98 Posts)
HamletsSister Sat 22-Apr-17 10:43:17

I recently got one of these beauties. Yay! I thought. Free knickers. Dutifully, I purchased t shirts and tights, bras for DD, even a couple of large boulder slings for myself.

And then, after some months, I asked. Apparently, the weird e-mail offers you get where you seem to pick one, are all you get. No discounts online. No preferential deals. Nothing.

I thought it would be like my Boots card, or my Co-op card where I clock up "money" and can then buy something.

Why do they make it so complicated?

Will they read this thread and sort it out?

NurseButtercup Sat 22-Apr-17 10:45:04

I didn't know M&S had a card? Sounds like a data collection activity if there are no realised benefits

RockyBird Sat 22-Apr-17 10:47:04

I got an email the other week saying I had £5 off a £25 food shop.

Was in a day or so later and spent £48. I handed over the card, no £5 off. When I asked the cashier got the supervisor who gave me £5 off my bill. All good in the end but with a Boots advantage card you don't have to ask and also the points actually mean something.

HamletsSister Sat 22-Apr-17 10:47:53

Also, we live fairly remotely so only really go to an actual shop about 3 times a year. So most offers are useless and wasted on us.

BarbaraofSeville Sat 22-Apr-17 10:49:01

It keeps pestering me to pick offers in the app, which is easy enough.

I've had 20% off various food things, that I actually buy, free extra side on the Dine in Deal, £5 off when spending £30 on clothes, it's OK.

BeeFarseer Sat 22-Apr-17 10:49:56

Because they're incompetent at everything besides the food side of the business.

MrsJayy Sat 22-Apr-17 10:50:46

I got 1 too i think its a data collection card to see what you are buying it has to be ive had no offers as yet it is as useless as the superdrug beauty card

MrsJayy Sat 22-Apr-17 10:52:18

Ooo ive not got the App maybe thats why iveheard nothing from

TaliDiNozzo Sat 22-Apr-17 10:57:58

Yeah I think this is a bit shit too tbh. Someone mentioned this in my office a few weeks ago and everyone seemed to agree.

mammmamia Sat 22-Apr-17 10:58:10

The super drug one is fine! You just clock up points and when you're next in there paying they ask if you want to use them. Simple.

stonecircle Sat 22-Apr-17 10:58:26

Rocky bird - did you put the £5 on your sparks card? When you get the email with offers you have to select them so it goes on your card. Sorry if that's obvious, but it took me a while to realise that blush.

I've had one for ages and think it's absolutely crap. No idea what the trillions of points I've accumulated are for. The offers are generally pathetic and you've got to remember what they are when you go shopping.

My favourite card is my Boots Advantage card which steadily accumulates points I can then use to treat myself with.

Greyhound81 Sat 22-Apr-17 11:00:24

I've found mine quite good. I've had a couple of £5 off including one for my birthday and I often get 20% off my shopping. I spent about £50 a few weeks ago and it dropped down to about £35 when my Sparks card was scanned. Can't moan at that.

MrsJayy Sat 22-Apr-17 11:01:21

I am starting to think im not that good at points cards grin

Dixiechickonhols Sat 22-Apr-17 11:02:14

It's very clunky as you have to go to account and choose and add offer rather that it just being there. You get £5 for your birthday.

missanony Sat 22-Apr-17 11:03:43

I got a free fiver on my birthday. 20% off stuff I buy there like chocolate

RockyBird Sat 22-Apr-17 11:06:37

stonecircle no I didn't grin

Cashier must have thought "oh look another stupid person" grin

BarbaraofSeville Sat 22-Apr-17 11:06:39

I didn't get a free fiver on my birthday <stamps feet>

CrazyDuchess Sat 22-Apr-17 11:09:06

Best card imo is the co op card - 5%cashback when you purchase their branded products... easy to clock up the cash

childmaintenanceserviceinquiry Sat 22-Apr-17 11:14:16

it is rubbish. You have to add the offers and they only last normally for a few days. I dont live near an M&S so cant get there every week. Look on Mumsnet - plenty of other threads about how crap it is. They get sent to M&S on a regular basis!

happypoobum Sat 22-Apr-17 11:22:02

I didn't get £5 for my birthday either and I spend a goodly proportion of my net income in M&S!!

I just don't understand the card at all sad

TittyGolightly Sat 22-Apr-17 11:23:28

I love my sparks card!

whomovedmychocolate Sat 22-Apr-17 11:23:48

You do have to pick the offers but they regularly have 20% off childrens clothes and school shoes so it's worth having for me (as it's free) and it did give me a free coffee and cake in the cafe once. You have to combine it with the &more card to get free pants now though.

mammmamia Sat 22-Apr-17 11:24:02

Nectar is also crap. Has anyone had anything good out of that?

Crispsheets Sat 22-Apr-17 11:24:18

It's shit. Even M and S staff think it's shit.
I think they tried to be clever and different and it's failed.

HashiAsLarry Sat 22-Apr-17 11:24:34

I have an M&S near me so works well for me. Quite often get offers on free from foods which helps a lot, and I've had a few on gin too. Some offers not so good for me. But it works on a build up points to unlock extra offer slots, so probably only works if you are a regular.

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