Local coffee shop opened up about two months ago - quite a nice place and does reasonable coffee (not quite as good as the chains, but certainly not bad and for about the same price) and nice cakes (which are sometimes cheaper). DP and I have been there probably four times in the past two weeks and both have one of their loyalty cards which says 'Buy 5 cups of coffee and get the sixth cup free'. The first couple of times we went, we both got stamps on our cards but the last two we were told that it was only one stamp per visit. The first time we said nothing but the second time DP pointed out what it said on the card (i.e. nothing about visits) and said we would buy seperately in that case. Cue a bit of a disgruntled huff but both cards were then stamped.
The next time we go in, awbu to ask for a second stamp if they do it again?
I'm all for supporting local businesses (which is why we go there at the moment, even if the coffee isn't quite as good as the Costa that's about the same distance away) and I know it's the most first world problem possible but it does bug both DP and I - if you're going to do a loyalty scheme then stick to what it says. We also saw the local mums group in there all getting their cards stamped so it definitely wasn't one per visit for them. Thing is, if there was no loyalty scheme we'd probably still go there anyway but bizarrely, and I can't quite put my finger on why, but this has put us off a bit and we're now wondering whether to go elsewhere - so it's an anti-loyalty scheme if anything!
Should we be more supportive of a local business or would it bug you too?
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To ask for two stamps on our coffee cards
39 replies
Notthemessiah · 18/04/2017 21:48
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