With most of us having access to the internet, I know this does exist privately, but maybe surgeries use the internet more to help patients.
Like the patient with a UTI, reflux, skin complaint emails in and the Dr goes ah yes, they need this. Or even a nurse practitioner.
The child with an irritating cough is triaged further with questions, then the typical linctus is suggested. Or the child with D&V is triaged further, if necessary, they're bought in when the surgery isn't full of unsuspecting victims to avoid transmission.
The patients with more complex symptoms get booked into surgery.
A lot of the time if you have several health issues, you fear the GP will have a nervous breakdown if you mention everything you want to ask. Plus a lot of us forget, so emailing ahead, the Dr has the full picture and can deal appropriately.
Or the patients with other chronic diseases, who pretty much know what is needed, say what it wrong and suggest this has worked in the past. GP decides if they need a face to face consult.
For a few patients, it's quite ironic but doing the littlest of things is a big deal, so being able to email the GP with 'ok this is happening,' they might be able to prescribe there and then, or want to see the patient.
Say blood tests have come back, a nurse practitioner could get the results, if we focus on TSH, low or high, patient is told that bloods have shown hyperthyroidism, prescription has been send to your chemist for meds you need to take at a certain time, plus a new bloods form will be posted, so they get retested in so many weeks.
Or the person with a borderline fasting blood sugar, nothing imminently wrong, please book in to have a GTT.
It could streamline how services work, it could make it easier for patients who work and commute. Say John went in and was found to have slightly high BP, they gave him a BP monitor for morning and night, email or write down results and bring back machine. GP / NP takes it from there.
I know some surgeries may use it, I think I read of a woman who ordered meds online for her husband, there was the example he said he had something he didn't to get anti biotics. You'd have to trust that it wouldn't happen often.
For those who love being at the Dr's Surgery, it could really transform things. So say you started a new med, all seems ok, there's no further in person checks required, all sorted quickly.
Leaving appointments open for those who really need to see a Dr ASAP.
They do have the telephone triage system, but with an email triage system, you can get it all on email, instead of losing your nerve as some do and getting cross as the triage Dr/NP is dismissive.
It could work well in hospitals too, with patients checking in with consultants / specialist nurses. Asking any questions they may have forgot or cropped up.
Maybe it's not as simple from an insurance point of view. But last example, Ellie is waiting for ENT surgery, has another bloody infection, Mum knows the signs well. Sorted quick.
Would you use it if it was available?
Please or to access all these features
Please
or
to access all these features
AIBU?
A way to streamline NHS
70 replies
FairytalesAreBullshit · 18/04/2017 04:37
OP posts:
ThinEndOfASlipperySlope ·
18/04/2017 05:07
This reply has been deleted
Message withdrawn at poster's request.
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