I know this is a serious case of #firstworldproblems but I don't know what to do. Please grab a brew and biscuits 'cos I'm not one for getting straight to the point.
I've had the same cleaner working for me for about a year now, I found her through a facebook group and initially she came 3 hours a week on a changing day but I saw her more weeks than I didn't. Things have changed with both of our employment and now she always comes on a day I'm at work although my hubby does see her some mornings before he sets off.
I have tried over the last few months to catch up with her during her normal working hours at my house but she has always gone by the time I get there (I have varied this from just before she's due to leave to an hour or more before). Finally this week I was off ill so I've seen her.
I pay her cash for working 3 hours a week and I know she doesn't work the full 3 hours. But there's a bit early and then there's a whole hour (or more)!
My dad was looking after my little boy the other week at home and she said she was leaving early but would catch up the time the next week. I text her the next week and said my in-laws would be there before she left but she'd changed her mind and would be working only half the extra last week and half this week.
So this week she turned up at normal time (just before 9), she told me she had a doctors appt. at 11.20 (not that she was sorry she'd be leaving early or would pop back later to finish) and when I got back in from my own doctors appt at 10.50 she'd gone! We use the same doctors and it's 2 minutes from my house so why was she gone 30 minutes or more before the appt?! So she'd done less than 2 hours work but was supposed to be doing 3 1/2 hours.
In the year she's been working for me her standards of cleaning have dropped, dusting is not done upstairs and no high level dusting is done at all! I know she's picked up more cleaning work on the same day but that shouldn't change things for me surely?
WWYD? Sack her and look for a new cleaner? Speak to her (but it would have to be phone or text as it's taken me 5 months to see her this time and I am rubbish at the confrontation thing)? Just cut the money to 2 hours pay in future and see what happens?
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WWYD - Cleaner not working the hours she's paid for?
69 replies
abbijay · 31/03/2017 13:26
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