So they state that a parcel that I sent to a family member was left in a safe place. The front yard! It was not there so must have been stolen.
UK Mail say that as i didn't upgrade to a "signed for" service I was confirming that the parcel could be left in a safe place. They do not state this clearly when offered a signed for upgrade and since it was a family member there was in my opinion no need to make them sign for it. What is worse is family member left a note on the door to say leave the parcel with next door who had agreed to accept it. The courier ignored this when they posted the "while you were out card"
This was not a small parcel that could be hidden in a bush. It was a huge 65cm x 65cm x 50cm box. In my opinion the front yard was not a safe place at any cost, It would have been impossible to hide.
AIBU to think that this is ridiculous and I should be able to claim. They will not accept liability.
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UKMAIL and their safe places! What a joke
4 replies
checkin · 29/03/2017 19:50
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