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On line estate agents don't send an agent - is it me?

(93 Posts)
blackteasplease Sat 18-Mar-17 22:52:53

I've been viewing properties at the moment because I'm moving house as part of a divorce. As such, I'm going to view them on my own or with my three-year-old.

I made an appointment for today through an online estate agent. Thought nothing more of it. When I got there it turns out they don't send an agent, they just expect you to go in and view the property with the owner.

Bloke on his own answers the door. He was really nice about it, but I explained I didn't feel safe going in in those circumstances.

Is it me?

I know they have their details registered with the estate agent etc., so I suppose they are totally traceable, but WIBU not to feel comfortable? Alarm bells were just going off I guess.

I"m prepared to be told I"m being silly if I am.

It might be because my job involves dealing with what happens "when things go wrong" that I was so fearful.

juls1888 Sat 18-Mar-17 22:55:25

It is very rare where I am from to have the agent's conducting viewings, as they charge excessively for it. 9.5/10 it is the homeowners showing you round. I'm sorry but you'll struggle to find a property if you refuse to be shown round only by agents.
To be fair, most of the general public are more trustworthy than estate agents anyway!

IvyLeagueUnderTheSea Sat 18-Mar-17 22:58:32

When I was looking for my current house most of the time it was the home owner doing the viewing.

Can you arrange for a friend to come with you in the future? I'll do it. I love a good nose around a house.

khajiit13 Sat 18-Mar-17 22:59:48

Even with popular high street estate agents, they don't always send an agent. It costs time and money. It's not uncommon at all. Maybe take someone with you next time?

wooster16 Sat 18-Mar-17 22:59:50


IrregularCommentary Sat 18-Mar-17 23:00:22

We've always been shown round by the owner unless the property was empty, in which case it was the agent.

icebearforpresident Sat 18-Mar-17 23:00:26

I work in an estate agents (but im nice,honest!). We very rarely do viewings,of the 60-odd we have listed just now we are showing one.

Can a friend go with you to viewings? Will help you feel more comfortable and could be good to get a second opinion.

HeddaGarbled Sat 18-Mar-17 23:00:39

When we moved 5 years ago, it was about half and half being shown around by agents or the owners. And that was through high street estate agents, not online. I think the agents do it when the owners are at work or otherwise unavailable but if the owners are at home, they do it.

If you feel unsafe, can you get a friend or relative to do viewings with you? Nice to get a second opinion anyway.

blackteasplease Sat 18-Mar-17 23:00:46

Oh OK. Most of the ones round here seem to send agents- I've already looked at loads.

I'll get someone to come with me next time.

I know most people are going to be fine, but you just don't know who will be the one nutjob.

I think I probably spend too much time dealing with the "when things go wrong" scenario tbh

blackteasplease Sat 18-Mar-17 23:02:12

icebear that's a good point anyway as I like a second opinion anyway.

Patriciathestripper1 Sat 18-Mar-17 23:03:45

I think you are being a bit weird?
What do you think the home owner is going to do? Bareing in mind it's them that are letting strangers into their home?

ItsOooohSoQuiet Sat 18-Mar-17 23:04:38

We've recently been viewing properties and the only time the Estate Agent is there is when the house is empty.

Goldfishjane Sat 18-Mar-17 23:05:32

I didn't think online agents did anything but have the owner show you round.

blackteasplease Sat 18-Mar-17 23:06:00

It seems they don't goldfish

KoolKoala07 Sat 18-Mar-17 23:06:33

Same as soquiet. More often than not it's the owner doing viewings.

blackteasplease Sat 18-Mar-17 23:07:21

Maybe I haven't noticed before because I was always with my ex.

Porpoiselife Sat 18-Mar-17 23:08:55

YABU. What did you think he was going to do? He's trying to sell his house.

blackteasplease Sat 18-Mar-17 23:08:57

I'm a capable sort of person generally (I think) and do most things for myself and by myself quite happily.

It was just the thought of going into some blokes house with no one else there that freaked me out.

Porpoiselife Sat 18-Mar-17 23:10:41

When you arranged to view did you specify a woman agent? What's the difference between a male homeowner and a male agent showing you around?

JonesyAndTheSalad Sat 18-Mar-17 23:12:00

You could do with someone with you anyway OP for a second opinion about the house. I don;t blame you for not going in!

I was at a viewing for a rental recently and here in OZ, they have group veiwings where all the interested tenants turn up at the same time.

The youg woman who was the agent looked nervous....there were, for some reason, a lot of men on their idea why as it was a family home.

So DH and I hung about until we were the last people there. She said she felt nervous as one of the men at the viewing had sworn at her colleague at another viewing. I think it's wrong of threm to send a 20 year old woman out to these things on their own. They should go in pairs.

NeedMoreSleepOrSugar Sat 18-Mar-17 23:12:35

I've probably viewed somewhere in the region of 50 houses in my time (maybe more). I think I've been shown around by an estate agent maybe three or four times, all of them empty properties. The rest were all owner-led. Every house I've sold I've shown all viewers around myself. I prefer it, as the owner is far better placed to answer questions about the property. I

have generally had someone with me when I view, but not always.

blackteasplease Sat 18-Mar-17 23:16:15

But if it's the agent it's their job, and there's obvious recourse if something dodgy happens, porpoise.

DickToPhone Sat 18-Mar-17 23:31:20

I've been asked to show people round a house before and I was the TENANT.


user1489189598 Sat 18-Mar-17 23:37:50

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Alpies Sat 18-Mar-17 23:42:55

I've never heard of an estate agent not sending someone to do the viewing. I'm sure this happens though. Where r u based? That might explain it.

Also be mindful of buying through online estate agents as u don't get the one2one attention and progressing sales can take twice as long.

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