I'm annoyed and don't know how to handle this ebay issue. I sold a brand new coat and 2 pairs of matching gloves with the tags still on. Buyer seemed nice. It was listed as navy blue, and the attached manufacturer tag also said navy blue.
The listing was listed as No Returns Accepted.
The buyer said when she got it it wasn't quite the right colour and she had been told it was more of a midnight blue. She wanted a refund.
I said ok, it's important to me for you to be happy. Send it back and I'll refund you. So she's sent it back with only one pair of gloves!!
I think she's kept one pair to compensate for the fact that she's paid the return postage.
I don't know whether to ask her and have her deny any knowledge of the 2nd pair, or refund her minus a bit for the socks, or say it hasn't arrived and let her take it up with the post office.
I thnk my chances of being treated fairly by ebay are slim here. WWYD?
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23 replies
BriantheWife · 22/02/2017 13:14
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