Just had a new door fitted. Cost about £800. Noticed there was a small chip out of the bottom frame yestedrfdya eve after workmen had left. This morning I pointed it out to them - they had to come back to fit another window - and they were a bit shruggy - said it must have been dropped in the warehouse, but said they'd fix it.
Their 'fix' was to squirt some sealant to cover up the chip. So now there's sealant in one corner of the frame. Doesn't look great.
DH not happy. Says if we're paying for a door it should be perfect. Doesn't matter if the damage/chip is just cosmetic; it should be perfect.
I don't like making a fuss, but can see his point. AIU? Is he BU? What would you do?