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To expect a call to the police on the non emergency number 101 to be free?

(88 Posts)
Pseudonym99 Wed 08-Feb-17 15:21:52

Just received my mobile phone bill. It was 30p more than the fixed price for my bundle. I was charged 15p for 2 calls to 101 I made when I called in a horse on the loose, then again to report it was no longer a danger after another responsible member of the public stopped their car to deal with it? It was dark, on a county lane and icy, I considered it a danger to traffic so thought I'd better report it.

WIBU next time to ring 999 or just not bother? Shouldn't Vodafone and the police advertise the fact that you have to pay for these calls?

harderandharder2breathe Wed 08-Feb-17 15:43:02

It's 30p.

PleasantPhesant Wed 08-Feb-17 15:44:39

Ywbvu to call 999

And it's 30p at the end of the day. You did a good deed but the phone line isn't free

moggle Wed 08-Feb-17 15:45:46

Are you kidding me, you would rather take up resource and time on 999 line for the sake of 15p?!
Having said that, TBH I would say the initial call was probably borderline anyway, you probably could've called 999.

Also... did you put the link in for Vodafone, or did mumsnet? Or do I have some kind of ad software installed - can anyone else see it?

Spartak Wed 08-Feb-17 15:47:48

I would have thought they would have been free. It means that if someone was out of credit then they wouldn't be able to call.

PleasantPhesant Wed 08-Feb-17 15:51:43

I can't see anything moggle but my db believes that phones have the software to listen to what you say and advertise what's relevant completely not sure if that's true

moggle Wed 08-Feb-17 15:52:31

I've just read in Site Stuff it's a new thing called Skimlinks :-(

PleasantPhesant Wed 08-Feb-17 15:53:29

Makes more sense than the listening phone....

Redglitter Wed 08-Feb-17 15:54:26

Why should they be free? 101 is the equivekant of phoning your local police station. I can believe anyone would seriously grudge 15p for a call ffs. You would be extremely unreasonable to tie up a 999 line for the sake of 15p

Pseudonym99 Wed 08-Feb-17 16:04:08

Well, ok. Maybe not free. But included within my minutes? But if I'm going to be charged, surely a pre-recorded message should be used?

Pseudonym99 Wed 08-Feb-17 16:05:09

Also... did you put the link in for Vodafone, or did mumsnet? Or do I have some kind of ad software installed - can anyone else see it?

I didn't put the link in. It happened automatically.

Ifailed Wed 08-Feb-17 16:06:07

You made a phone call and were charged for it? Whatever next, paying in a shop?

Pseudonym99 Wed 08-Feb-17 16:06:22

Having said that, TBH I would say the initial call was probably borderline anyway, you probably could've called 999.

But on that note, surely the second call was borderline as well, as otherwise resources may have been sent to a situation that was no longer a danger?

NotYoda Wed 08-Feb-17 16:06:31

Oh Give Over

Pseudonym99 Wed 08-Feb-17 16:07:32

Skimlinks

So V odafone are getting advertising from me for being arseholes?

MrsTerryPratchett Wed 08-Feb-17 16:07:34

I think it should be included in the minutes. Why shouldn't it be?

Pseudonym99 Wed 08-Feb-17 16:08:30

You made a phone call and were charged for it? Whatever next, paying in a shop?

I've had to pay twice - once in my bundle, and again for the individual call.

PleasantPhesant Wed 08-Feb-17 16:12:00

You could ask Vodafone to waive the charge? I wouldn't but if you're very naffed off you could ask.

Is the Vodafone customer services contact number free? Please check before phoning

NikaKaKa Wed 08-Feb-17 16:12:02

OP i understand what you mean but it seems PP don't!

Like you, I would expect a call to 101 to be included in my minutes just as if I were to dial a landline or mobile number. There shouldn't be a charge as if you had call an 0845 number.

There should definitely be a warning to be fair!

NikaKaKa Wed 08-Feb-17 16:13:05

should note that I meant previous posters when I said PP and not PleasantPhesant

Eevee77 Wed 08-Feb-17 16:13:26

I don't think YABU. I'm on giffgaff and can't spend beyond my free minutes unless I top up my phone. I had to phone 101 for an abandoned car once and I couldn't and it really surprised me.

Redglitter Wed 08-Feb-17 16:14:29

It was only 15p a call and really how often is it going to be something you do. Is it really tgat much of a problem

The police forces just now can't cover basic costs there's no way they could absorb the costs of 101 calls if they were free.

Pseudonym99 Wed 08-Feb-17 16:14:44

Ywbvu to call 999

So, it is better to have traffic bombing round dark country lanes at night, with no streetlights, on an icy road, with a horse hiding behind the next bend? When a call to 999 might prevent people being killed. What is 999 for, then?

MyKidsHaveTakenMySanity Wed 08-Feb-17 16:14:56

I wouldn't give a hoot about 30p BUT, I do think that it should automatically in free call bundles. Not sure why it isn't.

Meh. It's 30p. Hopefully you will never in your life need to call 101 ever again.

MirandaWest Wed 08-Feb-17 16:17:52

I'd have thought it would be included in your bundle. Had no idea it wouldn't be

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