I run a small business selling preloved clothing on Ebay. I'm meticulous about the quality of items that I sell, I check things extremely thoroughly, and list very thorough measurements of everything. Most people are delighted with their items and leave me lovely feedback, which is really nice.
However there seems to be a minority of buyers, although that number is increasing, who either invent a flaw with their item when there isn't one, or say that an item doesn't fit them, and then return it to me damaged or worn. One seller has returned a dress today that she said didn't fit her; it was returned inside out as if she'd just taken it off and bundled it up, in carrier bag, with a broken zip and smelling of BO! It'd clearly been worn for a night out then returned to me.
Last week a lady wanted to return a jacket to me, that she had had for over 2 weeks as it didn't fit her. I said it was fine, and she sent a tracked item, but it was an old dirty anorak rather than the jacket she'd bought from me. I escalated to Ebay and they found in favour of the buyer and so I had to refund her £30! She then sent me a message laughing and gloating that she sent me an old piece of tat and got a refund and got to keep the jacket!
And another buyer a few weeks ago decided 3 weeks after receiving a top that the colour didn't suit her so therefore it wasn't as described and started a dispute. She refused to return the item and again Ebay found in her favour and just took the money and refunded her, letting her keep the item!
There have been many other cases recently of returns because something 'doesn't fit' when it has clearly been worn for a night out, then shoved in a bag and returned to me.
AIBU to be pissed off with it all?
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AIBU?
To be sick of Ebay buyers taking the piss?
147 replies
FourStoneDown · 25/01/2017 12:45
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0dfod ·
25/01/2017 13:37
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0dfod ·
25/01/2017 13:38
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knackeredinyorkshire ·
25/01/2017 13:52
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