So my car was crashed into over Christmas, luckily over night so no one was injured-presumably someone skidded on the ice. It was we undriveable and taken to a garage. Following lots of backwardsing and forwardsing with Diamond (never, ever insure with them) I was eventually offered a hire car as the garage didn't have a courtesy car available.
So today the garage dropped off their courtesy car, and Diamond planned to have Enterprise take back the hire car, but The courtesy car was a little Toyota Aygo which didn't fit my two Dualfix car seats in the back. When I spoke to Diamond they said that they don't offer courtesy cars to suit clients' exact situations and don't claim the cars will fit car seats-So i asked what my one year old and two year old were supposed to do for transport and they blustered about but didn't answer.
Am I being unreasonable? None of this was my fault, but the driver of the other car didn't stop so I'll have to find the £200 excess.
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AIBU?
to think a courtesy car should fit a car seat in the back?
28 replies
minniebear · 11/01/2017 15:50
OP posts:
2ndSopranos ·
11/01/2017 16:00
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