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To think it is no wonder people go to A and E unnecessarily

(119 Posts)
Keremy Thu 05-Jan-17 10:34:02

I have a series of medical problems and history of a lot of operations and pain.
I have been in agony for a week and unable to sleep. All I need is tablets I previously had on repeat prescription but haven't had in a few months as I haven't needed them but obviously I can't get them without seeing the doctor because of time frame which I understand but I can't get an appointment!

Our doctors has a system where you call when they open for appointments that day. I've called, I've been in but no luck.

I want to cry.

gamerchick Thu 05-Jan-17 10:36:55

I agree. We don't have a queuing system but it's still a 3-6 week wait for an appointment.

Maybe just bang a repeat prescription in anyway?

Wolfiefan Thu 05-Jan-17 10:39:27

Sometimes they will give you a phone appointment. Try that?

GarrulousGrimoire Thu 05-Jan-17 10:40:03

Have you explained the situation to reception? I tend to find for my asthma even if I can't get an appointment they will get me a prescription to pick up. Or I can get the nurse practitioner who then refers.

It is ridiculous though, at my old Drs it used to be you could go before 10.30 am and sit and wait. First come first served basis and everyone got seen.

Now in a huge shiny new "super surgery" which should have better service it's ten times as hard!

Keremy Thu 05-Jan-17 10:41:46

Yup actually been in to the clinic.
Cannot have a repeat prescription, have asked for a call but was forgotten.

Vinorosso74 Thu 05-Jan-17 10:42:08

Put in a repeat prescription request but add a note explaining you're trying (but failing) to get an appointment.
GP services are stretched to the max but some surgeries seem to have better appointment systens than others.

Keremy Thu 05-Jan-17 10:43:17

I wouldn't mind if I went a lot but I went in May last year and then two years before that so it isn't like I'm constantly in wasting their time.

Keremy Thu 05-Jan-17 10:45:10

Tried Vino. They told me I needed to see doctor first.

I wouldn't mind but when i went in the waiting room was empty.

Twolittlejobbys Thu 05-Jan-17 10:46:56

Phone in the morning and tell them it's an emergency. They will have morning appointments set aside for this. You're in pain=an emergency. Albeit not an A+E emergency but defo a GP one 🌺

DailyFail1 Thu 05-Jan-17 10:47:17

Can you get a telephone appointment? Can you show up first thing in the morning as soon as the doors open & get seen? How about a non-urgent appointmenf? If not strongly suggest you find a local GP surgery that can offer these services. Many do. You might find differences between 2 surgeries in the same area even.

TheHodgeoftheHedge Thu 05-Jan-17 11:00:31

Please may I recommend Push
They're an online GPService. Takes 5 mins to sign up online or download the app, there are normally appointments available within 10 minutes or you can book a more convenient time. They will then video call you via your phone or laptop and it's a genuine 10 minute doctors appointment. They can then write you a prescription and you can choose which pharmacy to send it to. I think your fjrst appointment is about £5.
I used them just before Christmas when I realise a cut was infected and knew it would need antibiotics but on Christmas Eve there was no chance of getting an appointment at my normal docs and didn't want to end up in A&E on Christmas Day. I honestly think they're an amazing service.

Tenshidarkangel Thu 05-Jan-17 11:03:41

Or do OOH or walk in clinics. Might also be worth giving 111 a ring, see if they can sort something elsewhere.

itsmine Thu 05-Jan-17 11:05:13

Message withdrawn at poster's request.

user1470997562 Thu 05-Jan-17 11:05:18

I know what you mean.

Who has told you that you can't have a repeat prescription? Is it actually your GP or reception? If I write a note to my GP, she'll generally agree for the prescription but ask me to come in when I can get an appointment. Occasionally she's fitted me in as an extra if it's been needed.

Number4OnTheWay Thu 05-Jan-17 11:11:20

Totally get what you mean. I've had to go to a&e for medication before because I just couldn't get an appointment (I tried for 2 weeks before I ran out and had little choice)
My mum found a lump and phoned the Dr for a week before finally getting an appointment. She said if she was more of an anxious person she would have gone to a&e and it's no wonder people get so ill sad

Keremy Thu 05-Jan-17 11:15:36

I'm waiting for them to call back at 6pm now. I am going to change doctors now asap.

Will search the push doctor thing. How do you get the actual prescription? Is it legit?

What on earth do you do if your child or baby is ill or you have pregnancy problems?

Threelittlerobins Thu 05-Jan-17 11:17:11

You need to be more persistent and get a GP to call you back. Try again today. If no call within a few hours then call them back again and stress how urgent it is and that you need to speak to somebody today.

Wishforsnow Thu 05-Jan-17 11:17:27

Trying to get a GP appointment is hopeless. It was odd as last time I went I was the only one in the waiting room and it's a surgery with 8 Drs.

KingJoffreysRestingCuntface Thu 05-Jan-17 11:17:40

I've been to A&E twice because regular GPs refused to treat me.

Once was a bad chest infection where the GP just sent me back home and by the evening I couldn't breathe, had to have oxygen and stuff.

Second was a severe infection in my hand which the GP sneerily brushed off as gout and told me to take ibuprofen. I went straight from that surgery to A&E as the pain was too much to bear. Had surgery that night and was in hospital for four days.

Both of those could've been avoided with better trained GPs.

TheHodgeoftheHedge Thu 05-Jan-17 11:22:31


The Push Doctor thing and the prescription is totally and utterly legitimate. In my case, while I was on the call with the doc she text messaged me a link to the prescription details. When we ended the call, I clicked on the link in the message which prompts you to choose the pharmacy (and 2 other back i options) you wish to collect it from. 5 minutes later, Push Doctor call me to confirm that my prescription is ready to collect from my first choice pharmacy and less than 5 mins later I was in Boots picking it up. It's brilliant. Obviously it won't be able to cover every kind of appointment but in a pinch for this kind of thing it's an amazing discovery.

TheHodgeoftheHedge Thu 05-Jan-17 11:26:17

PS Push Doctor is totallt NHS approved and you can even read about the Doctor you are having an appointment with

I know I sound like I'm on commission here - I'm not, they just saved my bacon and they could really help other people too.

bingolittle Thu 05-Jan-17 11:26:45

Maybe try telling the receptionists that you're being forced to go to A&E because you can't get to see a doctor? Surprising how that sometimes opens up an appointment...

Laiste Thu 05-Jan-17 11:27:16

I agree too OP.

So does eldest DD and she's a GP receptionist. She's embarrassed daily about how hard it is to get to see one of the docs at her practice and how many people she has to turn away.

mowgelijeffs Thu 05-Jan-17 11:28:33

I haven't tried push doctor yet but have heard really great things about it. You need to pay the actual price for the drugs not the NHS price so it's possible it would be higher or lower then you thought. When you're in pain though that's the last of your worries!

Just to say, if you ring 111 they can get you an appointment with your doctor or may say you need one. Then call the surgery back and say 111 said I must see a doctor as soon as possible.
Also, is it codeine you need? Or tramadol? There are loads of replacement NSAID you could get without a prescription but get it if it's codeine or tramadol etc. Been in that boat myself.
Have you checked in the bottom of your hand bag or wash bags or suitcase for any forgotten meds?

Really hope you feel better soon.

JerryFerry Thu 05-Jan-17 11:31:52

Boy this sucks. How deeply frustrating for you. Second time tonight I've been super happy to be at the mercy of a different health system.

Needed a script today, hopped online to order, paid by PayPal, received a call 2hrs later to say it was ready. You can either order a repeat or explain what you need and why. Your own GP will write the script if they are happy to.

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